Alan R. Shrader

Leader to Leader 2 brings together the best and most popular articles from the award-winning journal Leader to Leader by some of the best-selling authors and thought leaders of our day. With thirty-five new chapters not included in the previous volume, this book is designed as a resource for leaders at all levels. Each of the book’s five parts opens with guidance and ideas on how to enact the concepts discussed, practical action steps, thought-provoking questions, and handy tools. The Parts include: Understanding Leadership, Improving Your Personal Effectiveness, Developing People and Teams, Leading High-Performance Organizations, Leading Strategically in a World That Demands Innovation Authors Include: David Allen, Ram Charan, Clayton Christensen, Stephen Covey, Marshall Goldsmith, Bill George, Andy Grove, Rosabeth Moss Kanter, Beverly Kaye, Jim Kouzes & Barry Posner, Patrick Lencioni, Peter Senge, Margaret Wheatley...and more!

How any business leader can create an atmosphere of competitiveness for exceptional growth When Ray Davis took over the local 40-person South Umpqua Bank in 1994, many people in the industry poked fun at his insistence that employees answer the phone with a cheery "World's Greatest Bank." Eleven years, $7 billion in assets, and 128 branches (or " bank stores" in Umpqua lingo) later, the moniker seems quite apt. Other banks scratched their heads when Davis sent his tellers to Ritz-Carlton to learn customer service and were intrigued when he hired a cutting-edge design firm to completely re-think retail layout. Now, with a top design award under their belt, a name change (there never was a North Umpqua bank), and a completely new definition of the banking business, Umpqua has become the darling of the entrepreneurial press and a growth powerhouse. The New York Times calls Umpqua "Starbucks with tellers." Ray Davis (Portland, OR), named by U. S. Banker as one of the 25 most influential people in the financial industry in 2005, is President and CEO of Umpqua Holdings Corporation. Alan Shrader (Moraga, CA) is an experienced writer and editor of business books.