André A. de Waal

Learn how managers have transformed their teams and companies into envied high-performance organizations in this guide to nurturing successful managers at your organization, informed by the author's 10-year study of applications of his High Performing Organization (HPO) Framework. How can an organization learn to perform at a high level? The key is management. Based on years of intensive research and experience, André de Waal's proven strategy for achieving positive organizational change can turn your company or team into a true High Performance Organization (HPO). De Waal's HPO Framework is the only management improvement technique that has been developed on a solid scientific basis, validated through longitudinal site-level research, and developed over years of measuring organizational results. In this book, de Waal focuses on the activities and behaviors of managers in organizations that have successfully transformed themselves into HPOs. The author and his team closely followed and measured organizations that have adopted and applied the HPO Framework over many years, uncovering the secrets to creating successful and transformative managers through the use of HPO coaches, the application of "silo-busting" techniques to spur collaboration, and use of the HPO transformation success wheel. The resulting data set, analytics, and lessons presented represent a treasure trove of actionable tools for achieving successful managerial and organizational change and improvement.

How can today's managers concentrate on what really matters to improve the performance of their organization, to reach outstanding goals? The answer is in What Makes an HPO. The five critical factors of the HPO Framework - Management Quality, Openness & Action-Orientation, Long-Term Orientation, Continuous Improvement & Renewal and Employee Quality - will help you turn your organization into an HPO. This book shows you what to concentrate on, how others have done it, and how to achieve it yourself. The HPO Framework is the result of a global five-year research project into the genuine success factors of High Performance Organizations (HPOs). The HPO Center, led by Dr de Waal, discovered what really works on the ground in every type of organization rather than what managers think should, or might have, worked. In his book Andr de Waal gives many real-life examples from a variety of sectors including Finance, Retail, Industry, ICT, High Education and Government, all illustrating the successful workings of the HPO Framework in organizations worldwide. Also included are many interviews with HPO leaders at Microsoft, SABMiller, Svenska Handelsbanken, HP, Tata Steel, Umpqua Bank, Unilever and KLM Royal Dutch Airlines.

STREAMLINE YOUR MANAGEMENT PROCESS FOR MAXIMUM VALUE CREATION In our highly technological, global New Economy, business success depends more and more on the exchange of ideas implemented through sharpened organizational capabilities such as speed and responsiveness. Organizations that can quickly turn strategy into action, manage processes intelligently and efficiently–and take maximum advantage of human capital–will take the lead. Shifting from a traditional, insular management climate to a more interconnected and level playing field is now key to keeping competitive. This book shares valuable ideas that a number of prominent organizations, including Sara Lee, NEC, and KLM Royal Dutch Airlines, have used to improve their performance management process and overcome roadblocks. Illustrated with case studies and descriptions of how these ideas were applied in a practical way, Power of Performance Management helps you to: *Identify issues your company is facing in its ability to deliver and create value *Understand the role that management must play in relation to value-creation ability *Create a performance management framework that’s right for your organization *Discover what information technology is needed in order to support world-class value creation . . . and much more to ensure that your company makes a smooth transition from traditional to more efficient and effective management processes, achieves its objectives, sustains its value creation–and profits.