Enhancing Next-Generation Diplomacy Through Best Practices in Lessons Learned
Dwayne M Butler; Angelena Bohman; Christina Bartol Burnett; Julia A Thompson; Amanda Kadlec; Larry Hanauer
RAND
2017
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The Department of State has developed several organizational elements and cultural attributes relevant for a lessons-learned program, and these provide a starting point from which the department can mature its enterprisewide capabilities. To that end, this report explores best practices across fields of organizational theory and within both public and private organizations.