Glenn A. Daley

Undertaken for the Department of Defense1s Office of the Chancellor for Education and Professional Development, this report addresses the need of organizations to exert influence in situations where they lack the hierarchical authority that would make such influence straightforward. It does so by presenting a three-stage framework that will help such organizations recognize and capitalize on the power-and-influence options available to them.

Undertaken for the Department of Defense1s Office of the Chancellor for Education and Professional Development, this report outlines an approach for describing and evaluating external governance in a multi-organizational system of education, training, and professional development, which should be of interest to those charged with oversight of such systems. The approach consists of two main tasks: a structural analysis, which maps governance arrangements, and an implementation audit, which assesses effectiveness. (MF)