James Champy

The most successful business book of the last decade, "Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book leads readers through the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance. Michael Hammer and James Champy have updated and revised their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come.

Revised and updated for the new economy, this text describes how the radical redesign of a company's processes, organization and culture can achieve a quantum leap in performance. In the 1990s, reengineering was implemented in the back office, the factory and the warehouse. For the new century it is being applied to the front office and the revenue producing side of the business. "Business Week" dubbed the implementation of e-commerce, "e-engineering". The Internet demands new ways of working, and reengineering is the tool that can create them. The new wave of reengineering is breaking down the walls that separate corporations from each other. Processes do not stop at corporate doorsteps. Product development, planning and many other processes are really inter-enterprise in nature; entailing work by both customer and supplier. The Internet facilitates the reengineering of these inter-corporate processes by allowing information to be shared across corporate boundaries.

"I love this book for at least two big reasons. First, it is original, the first graphic definition of the role of ambition, not only for leadership but for success in life. The second, and related, genius of this book is the range of leaders and high flyers the authors discuss, from Michael Dell to Thomas Jefferson, from Henry Ford to Napoleon. Essential reading for aspiring leaders, from senior executives to undergraduates." Warren Bennis, Distinguished Professor of Business, University of Southern California, and co-author of Organizing Genius and Co-Leaders. What drives some individuals to accomplish spectacular achievements, to fulfill aspirations beyond anyone's wildest expectations and make a lasting impression upon the people and institutions around them? For internationally renowned management experts, Jim Champy and Nitin Nohria, the key ingredient is ambition. Everyone has a dream, but very few have the courage and persistence to fulfill it. The Arc of Ambition takes us on a journey through the creative process that tranforms dreams into reality. Showcasing the life-changing experiences of dozens of contemporary and historical figures from the worlds of business, politics, science, and the arts, The Arc of Ambition is an inspirational and practical guide to harnessing your ambition in order to live up to your highest potential and leave a legacy of accomplishment.

What separates the wannabes from the great achievers? For internationally renowned management experts Jim Champy and Nitin Nohria, the key ingredient is ambition. Showcasing the experiences of dozens of contemporary and historical figures from all walks of life, The Arc of Ambition is a practical and inspirational guide to harnessing your ambition and leaving a legacy of accomplishment.

The co-author of the monumental bestseller Reengineering the Corporation continues the reengineering revolution with another national bestseller that has already sold more than 165,000 copies in hardcoverReengineering Management is a brilliant, practical and much needed book on the most powerful management idea of the decade. Reengineering--changing the traditional and outdated organization, processes and culture of a company--is corporate America's greatest challenge today. In Reengineering Management, Champy examines the far-reaching changes managers must make for themselves and their companies to succeed in an era of unprecedented competition. Through his extensive consulting and research work, he shows how reengineering succeeds only when managers reinvent their own jobs and managerial styles. Otherwise, the ultra-efficient and effective reengineered processes for acquiring and serving customers, filling orders, bringing new concepts to market and other key business activities eventually fall apart. Champy illustrates this new management agenda through first-hand experiences of managers of reengineered operations at Federal Express, Wisconsin Electric, CIGNA Health Care, Hewlett-Packard, AT&T Universal Card Services and other companies. Champy shows how they are mastering the managerial challenges of reengineering, and as a result are making their organizations exciting and competitive. As more and more organizations reengineer, the experiences of these managers will become an insiders' guide to managerial life in the company of the future. Reengineering Management picks up where Reengineering the Corporation left off--by exploring the managerial implications of the reengineered workplace. As reengineering becomes critical to all organizations, Reengineering Management will be the road map for managerial success in the future. It is, indeed, the manifesto for the next managerial revolution.