Jill Thistlethwaite

Health Care Professionalism at a Glance offers accessible coverage of an increasingly important aspect of medical and health professional education. This concise text includes how to identify and develop professional behaviours, how they are assessed, and how to challenge unprofessional behaviours. Health Care Professionalism at a Glance: • Provides a user-friendly and thought provoking overview of health care professionalism • Introduces the main topics, key definitions and explores aspects relevant to learners and novice professionals • Considers fundamental features of professionalism that students are expected to acquire as well as how they are taught, learned and assessed • Includes summary boxes that highlight important points, reflection points, clinical cases and suggested further reading • Includes references relevant to different countries’ accrediting bodies This important new book will assist students in understanding the nature of professionalism, its assessment, and the implications for professional practice.

Every health professional interacts with patients from different cultures to their own, not just those from different countries, ethnic or religious groups, but also those with cultural differences due to sexual orientation, lifestyle, beliefs, age, gender, social status or perceived economic worth. The potential for confusions in communication and consequent problems are even greater in primary care mental health than in other areas. This guide for all health professionals provides a model for working in mental health across cultures, and outlines practical ways of using psychotherapy skills across cultures. It can be used as personal preparation by individuals in any primary care setting at home or abroad, or as a teaching tool for use with health professionals travelling to another culture, including overseas aid workers and those moving to a new country. It is also of great value to everyone interested in transcultural medicine. 'Wherever we work, whoever we are, we are working across cultures, often without realising it. The first step is to become conscious of this fact. The next step is to read this book' - Jill Benson and Jill Thistlethwaite.

Those at the grassroots of primary care have been provided with a unique opportunity to plan and shape the modern NHS. This book describes the work of primary care groups in their first months and describes everything from the initial aims of PCGs through to primary care trusts and the future. The excellent panel of contributors who are practised members of PCGs describe their experiences and the lessons they have learnt. The book explores how organisations will evolve and provides guidance on theory people and functions. It is essential reading for members of PCG teams and those with or aspiring to PCT status.

This work includes a Foreword by Jonathan Silverman, Associate Clinical Dean and Director of Communication Studies, School of Clinical Medicine, University of Cambridge. Emphasis is placed on shared decision making, appraisal, and dealing with difficult situations as well as the more common topics such as taking a history and breaking bad news. Healthcare educators with an interest in communication skills training and personal and professional development will find this guide invaluable, as will undergraduate and postgraduate teachers in university and workplace settings. "As its central component, this manual of experiential learning provides a bank of ready-made simulated patient scenarios that will prove invaluable to anybody setting up a programme from scratch - here is a collection of scenarios with information for facilitators, participants and simulated patients and hints on how to run sessions on specific topics and it is clearly not just for beginners - those already running established programs will also find it so useful to be able to turn to a resource of simulated patient scenarios when planning a new session." "Now educators can turn to a practical source of expert guidance in setting up sessions utilising simulated patients. Experiential work with simulated patients is the most effective way of improving learners' communication skills. Practical, thoughtful and well considered help such as this new book is worth its weight in gold and will help so many educators as they strive to introduce this approach to learning into medical curricula and assessments." - Jonathan Silverman, in the Foreword.