John Bicheno

'Lean' in this title refers to operations management, the Toyota Production System, and its derivatives. The book is a companion volume to The Lean Toolbox which focused on operational tools and techniques whereas this book is focused on the essential human aspects of Lean transformation. The book is a sourcebook for practitioners and managers covering a wide range of concepts, providing sufficient information to grasp the essentials of each topic and giving leads to further reading. The Chapters include Antecedents and myths, Established Lean people practices, Eight models of people at work, Systems aspects, Psychology aspects, Engagement, Problems, Decisions, Learning, Leadership, Teams, Organisations, Ergonomics. The work of more than 150 authorities from operations, psychology, systems, and change are drawn on to give a comprehensive overview. The authors' extensive knowledge and experience complement each section. As with The Lean Toolbox, the text is concise, written for busy managers who seek both a guide and a quick reference.

This is a revision of the 6th edition of a book that has become a standard reference to Lean principles, systems, and tools. It is used by Lean practitioners and Industrial Engineers in the UK, USA, Ireland, Scandinavia, South Africa, and Australia. Like earlier editions, the book is written in plain language, with minimal padding, especially for busy practitioners and managers at all levels. Revisions and updating occur throughout the book but in particular substantial revisions are in Chapters dealing with Digital, in Scheduling, in Quality management, in Psychological Safety, and in Agile and Scrum. Scheduling draws on the best from Lean, TOC, Factory Physics, DDMRP, and Demand management. Previous editions have sold over 130,000 copies, and adapted versions have been translated into Danish, Chinese and German. Across its editions, the Lean Toolbox has been prescribed reading at several UK, US, Irish and South African universities, and has featured as a standard reference for the APICS / ASCM professional CPIM examination. This edition marks once again a significant update. New sections now cover digital tools and how these can support lean transformations, how to respond to complexity and uncertainty in the world firms operate in, and the importance of psychological safety in making sustainable improvements. Significant further revisions reflect advances in scheduling, demand management, problem solving, layout, and in many fundamental topics. Apart from updates in many sections, this new (Sixth) edition has new (or substantially revised) sections on Digital Lean, Process mining, Bottlenecks and floating bottlenecks, Demand management and demand categories, A Scheduling framework, Psychological safety, Environmental sustainability, The Job Characteristics Model, A TPM Maintenance framework, Scrum and Agile, Seru Cells, OODA vs PDSA, and Engagement

This is the 6th edition of a book that has become a standard reference to Lean principles, systems, and tools. It is used by Lean practitioners and Industrial Engineers in the UK, USA, Ireland, Scandinavia, South Africa, and Australia. Like earlier editions, the book is written in plain language, with minimal padding, especially for busy practitioners and managers at all levels. Previous editions have sold over 130,000 copies, and adapted versions have been translated into Danish, Chinese and German. Across its editions, the Lean Toolbox has been prescribed reading at several UK, US, Irish and South African universities, and has featured as a standard reference for the APICS / ASCM professional CPIM examination. This edition marks once again a significant update. New sections now cover digital tools and how these can support lean transformations, how to respond to complexity and uncertainty in the world firms operate in, and the importance of psychological safety in making sustainable improvements. Significant further revisions reflect advances in scheduling, demand management, problem solving, layout, and in many fundamental topics.

Operations Management is concerned with the management of people and the customer processes and involves the study of the design, planning and control of these processes.