John Pepper

This open book presents the latest advances in models and data for evaluating the efficacy of vocational rehabilitation (VR) services provided to individuals with disabilities. For the first time, the VR-ROI (return on investment) model is used to simultaneously compare short- and long-term labor market outcomes across multiple state agencies and four distinct disability groups. For each disability group, the book provides information about the return on investment, as measured by the rate of return, for VR services. By offering this broad and in-depth evaluation in concert with intuitive explanations of the model and the estimation methodology, the book helps to bridge the gap between research and practice and to equip stakeholders with data-driven insights to enhance vocational rehabilitation programs for individuals with disabilities. This is an open access book.

This open book presents the latest advances in models and data for evaluating the efficacy of vocational rehabilitation (VR) services provided to individuals with disabilities. For the first time, the VR-ROI (return on investment) model is used to simultaneously compare short- and long-term labor market outcomes across multiple state agencies and four distinct disability groups. For each disability group, the book provides information about the return on investment, as measured by the rate of return, for VR services. By offering this broad and in-depth evaluation in concert with intuitive explanations of the model and the estimation methodology, the book helps to bridge the gap between research and practice and to equip stakeholders with data-driven insights to enhance vocational rehabilitation programs for individuals with disabilities. This is an open access book.

Collaborative Disruption is an insider's account of the relationship between two of the most successful companies on the planet--Walmart and Procter & Gamble--and the transformative impact their collaborative strategy has had on their business for more than thirty years, particularly in the retail industry. Their innovative partnership produced what has come to be known as the "one-company model," an approach that has fundamentally changed how suppliers and their retail customers interact with each other. Tom Muccio, who led the team at P&G that innovated this concept with Walmart, outlines how the two firms broke through silos, self-interest, short-termism, and suspiciousness to forge a mutually beneficial partnership focused on trust, shared information, and transparency. A masterclass in this model of collaboration that has been key to the success of several of the biggest companies around the world, Collaborative Disruption at its heart is a book about change management and vision.

The fundamental question in business and in personal life is the same: What really matters? In this book one of America' s most widely admired business leaders distills a lifetime of experience, including failures as well as successes, to reveal his answers. John Pepper, president, CEO, and chairman of Procter & Gamble for a combined 16 years, underscores the importance of continuous change, innovation, and renewal as prerequisites for growth and sound leadership. In "What Really Matters" he suggests that a preparedness to alter perspective, rethink assumptions, or change course is central not only to understanding customer needs and keeping costs under control but also to developing talent, organizing global businesses, and supporting communities. While he discusses specific business tactics, he notes that they all center on fundamental tenets: listen to and respect the customer, engender personal accountability and passionate ownership, encourage diversity, and create a vibrant, trusting institution that incorporates employees and their families. In his own years as an executive, Pepper has demonstrated that a profitable business can create and sustain a culture that shapes-- and is shaped by-- ethical behavior. His profoundly important advice and counsel belong in the lexicon and practice of every leader.

"Cockley Beck" is a hymn to the beauty of nature and the joys of solitude and silence. In 2005 it was listed in the Guardian, alongside the works of the Wordsworths, Coleridge, Norman Nicholson and others, as one of the great British classics of nature writing - being described as a 'lovely, elegant, intense piece of work'. Cockley Beck is a mountain farm at the head of the Lakeland valley of Dunnerdale, to which John Pepper retreated for nine winters in order to find something other than wage slavery and a mortgage. The book describes the 'glorious wilderness' he encountered, as well as the local inhabitants - who told of their lives in these remote valleys of rock, forest and water. This offbeat, highly personal and atmospheric book captures the spirit of place and people, and fully deserves its reputation as a classic.