Jonathan Malm

Build toward Long-Term Energy, Health, and Success as a LeaderPastors and ministry leaders are some of the hardest-working people in the world--and they have the high rate of burnout to prove it. As a leader, if you aren't operating at peak efficiency and taking care of yourself, it is bound to catch up with you in a big way. So few in ministry feel they have the time to take a sabbatical or tend to their own physical, emotional, and spiritual needs. But healthy rhythms of work and rest are the key to a thriving, long-term ministry. Putting their years of experience as both leaders and consultants to work, Jason Young and Jonathan Malm show you how to fine-tune your leadership and organize your life in such a way that you can become a high-capacity leader without the exhaustion and discouragement so many feel. They teach you how to set healthy boundaries, release control, operate from your values, and much more in order to burn bright and make a lasting impact without sacrificing your health, happiness, and relationships.

Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad customer experience. Great businesses know how to make a customer feel seen, understood, and valued. Those satisfied customers trust you more and come back--and they tell their friends. Backed by plenty of on-the-ground research and illustrated with real-life examples, The Come Back Culture shows you how to create an experience that keeps people coming back for more. It shows you how to- build a hospitable team- know your guest- create moments that impress- recover quickly when things go wrong- and moreWhether you offer a service or a product online or at a physical location, you can use the principles in this book to turn your customers into raving fans of your business who not only spend their money but continue to spread awareness of your brand.

Every ministry needs capable and reliable volunteers, but so often it feels like no one is coming forward to fill your church's needs. In reality, the people around us do want to volunteer their time and talents, but we often fail to connect potential volunteers to ministry opportunities or lose them somewhere along the way. The Volunteer Effect is your start-to-finish guide to recruiting, leading, and retaining volunteers for your ministry. Based on solid management theory delivered in an engaging narrative form, this book shows you how to- recruit people to a mission, not just a role- create low-risk entry points- build a team that evokes pride- train them for the bigger picture- and much moreYour most effective volunteers are already in your church! Let this resource show you how to find--and keep--them.

If there was a guest follow-up system being used by over 31,000 church leaders, would you be intrigued? If church leaders saw first-time guest retention far surpassing the national average, would you want to know what they're doing? If there was a 3-step framework for building a guest follow-up system that creates more connection among members and guests and frees up more time among church staff and volunteers, would you give it a try? Spoiler alert: there is. Boomerang is the key to successful and sustainable guest follow-up. Here's what you will find in Boomerang: * The proven 3-step framework of gather, connect, build* The actual follow-up messages and strategies used by thousands of churches all across the country that are seeing incredible growth* The process of building a follow-up system that will work for you, freeing up more of your time to do what got you into ministry in the first place. Boomerang, isn't like any other church communications book. There are no theories or hypotheticals. In Boomerang, Tyler Smith and Alison Hofmeyer share what they have learned from thousands of Text In Church members. It is packed with practical, proven, and strategic steps your church can start implementing immediately. You'll learn proven church texting strategies and guest follow-up templates that simply work. Praise for Boomerang-----------------------"We expect a Boomerang to return. Now let's EXPECT guests to return to our churches. We need to be known for it Leave it to the Text In Church experts to create a simple system and strategy. Read on "- Mark McDonald, Sr. Church Brand Consultant + Best Selling Author of Be Known For Something-----------------------"The vast majority of churches struggle with getting guests to return, especially after big events, outreaches, Christmas, and Easter. And that is why we love Text In Church and their Boomerang framework. It's a system that works for moving your church beyond the big event to big long-term impact."- Ryan Wakefield, Founder of Church Marketing University-----------------------"Tyler and Ali want to see every church succeed, that's why they're giving away the secret sauce for guest retention in Boomerang. If you want to close the back door at your church and help assimilate a higher percentage of first-time guests, then you need to read this "- Ben Stapley, Christ Fellowship-----------------------"While reading Boomerang, I was bummed because I didn't have this when starting Churches in the past. I love practical/achievable steps, and this book gives you exactly that to reach more people with the Gospel. You need this book "- Zachary Minton, The Rock Church

The key to growth as a church, youth ministry, or a business is getting first-time guests to come back. And as any good manager of a hotel, a store, a restaurant, or an attraction knows, the key to getting guests to come back is not actually the rooms or the product or the food itself; it's how guests feel when they're there. It's about hospitality. No matter how much effort and time we spend on excellence--stirring worship time, inspiring sermons, a good coffee blend in the foyer--what our guests really want when they come to our churches is to feel welcome, comfortable, and understood. Written by a church consultant and a hospitality expert, The Come Back Effect shows church, ministry, and even business leaders the secret to helping a first-time guest return again and again. Through an engaging, story-driven approach, they explain how service and hospitality are two different things, show how Jesus practiced hospitality, and invite leaders to develop and implement changes that lead to repeat visits and, eventually, to sustained growth.

The Christmas story is filled with inconvenience and bad timing. - An unexpected pregnancy shatters a girl's plans for her life. - A newlywed couple is uprooted from their home and support system, forced to travel at the most inconvenient moment in their lives. - A king, who is already losing his power to a Roman occupation, discovers a new king born that seems to be an even greater threat. Following the trail blazed by Jonathan's book, The Hidden Option, The Christmas Option explores the hidden options found in the Christmas story. Take twelve days to see how the characters pushed past the bad options and found the hidden possibilities in their own life and, ultimately, for a world that needed hope.

We live in a polarized world. We want everything to fit in box A or B, option 1 or 2. Fight or flight. Black or white. Left or right. But Jesus regularly shattered restrictions and presented a third, hidden option. Our God is bigger than just two options, and the same creativity Jesus used in finding the third option is available to you, whether you consider yourself creative or not. By learning to find the hidden option, you can become a better spouse, a better employee, a better friend, and even a better follower of Christ. The Hidden Option explores questions like: - Is there really any hope for our world where everything is so polarized?- How do we find solutions that reach across the aisle without compromising the truth of God's Word?- How can you minister to others when you already feel overworked and under resourced?- Do you have the capacity for creative problem solving, even though you might not consider yourself creative?