Kathryn E. Newcomer

How officials reporting to both executive officials and congressional representatives work to keep the government honest, efficient, and effective. Inspectors general are important players in the federal government, and their work often draws considerable public attention when one of them uncovers serious misdeeds or mismanagement that make the headlines. This book by two experts in public policy provides a comprehensive, up-to-date examination of how inspectors general have operated in the four decades since Congress established the offices to investigate waste, fraud, and mismanagement at federal agencies and to promote efficiency and effectiveness in government programs. Unique among federal officials, inspectors general are independent of the agencies they monitor, and they report to the executive and legislative branches of government. One key factor in their independence is that they are expected to be non-partisan and carry out their work without regard to partisan interests. The authors of U. S. Inspectors General: Truth Tellers in Turbulent Times emphasize the “strategic environment” in which inspectors general work and interact with a variety of stakeholders, inside and outside the government. Their new book is based on in-depth case studies, a survey of inspectors general, and a review of public documents related to the work of inspectors general. It will be of interest to scholars and students of public policy and public management, journalists, and ordinary citizens interested in how the government works?or doesn’t work?on their behalf.

The leading program evaluation reference, updated with the latest tools and techniques The Handbook of Practical Program Evaluation provides tools for managers and evaluators to address questions about the performance of public and nonprofit programs. Neatly integrating authoritative, high-level information with practicality and readability, this guide gives you the tools and processes you need to analyze your program's operations and outcomes more accurately. This new fourth edition has been thoroughly updated and revised, with new coverage of the latest evaluation methods, including: Culturally responsive evaluationAdopting designs and tools to evaluate multi-service community change programsUsing role playing to collect dataUsing cognitive interviewing to pre-test surveysCoding qualitative data You'll discover robust analysis methods that produce a more accurate picture of program results, and learn how to trace causality back to the source to see how much of the outcome can be directly attributed to the program. Written by award-winning experts at the top of the field, this book also contains contributions from the leading evaluation authorities among academics and practitioners to provide the most comprehensive, up-to-date reference on the topic. Valid and reliable data constitute the bedrock of accurate analysis, and since funding relies more heavily on program analysis than ever before, you cannot afford to rely on weak or outdated methods. This book gives you expert insight and leading edge tools that help you paint a more accurate picture of your program's processes and results, including: Obtaining valid, reliable, and credible performance dataEngaging and working with stakeholders to design valuable evaluations and performance monitoring systemsAssessing program outcomes and tracing desired outcomes to program activitiesProviding robust analyses of both quantitative and qualitative data Governmental bodies, foundations, individual donors, and other funding bodies are increasingly demanding information on the use of program funds and program results. The Handbook of Practical Program Evaluation shows you how to collect and present valid and reliable data about programs.

An evaluation framework for more effective government Improving Government Performance takes as project management approach to government program evaluation, offering clear strategies with real-world practicability. Expert discussion details crucial guidance on planning, implementation and analysis, providing a robust framework for quick, efficient, cost-effective evaluations. Systematic evaluation of reveals weaknesses before they break, allowing timely revision and readjustment that can improve productivity, streamline operations, and promote high-quality management; this book provides essential guidance for through, effective review and analysis of any government program or agency.