Terrific Five-Star Customer Service: Learning about Excellent Service from Special People
Stan Toler; Keith Hawk
Churchgrowth.Org (Send the Light)
2014
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In a time when good customer service is hard to find, Keith Hawk and Stan Toler raise the bar with the inspiring examples of some special people with Down syndrome. The principles gleaned from these loving, caring people will change the way you approach your customers and make your business better."