Marco Marabelli

This book takes a historical approach to explore data, algorithms, their use in practice through applications of AI in various settings, and all of the surrounding ethical and DEI implications. Summarizing our current knowledge and highlighting gaps, it offers original examples from empirical research in various settings, such as healthcare, social media, and the GIG economy. The author investigates how systems relying on a binary structure (machines) work in systems that are instead analogic (societies). Further, he examines how underrepresented populations, who have been historically penalized by technologies, can play an active role in the design of automated systems, with a specific focus on the US legal and social system. One issue is that main tasks of machines concern classification, which, while efficient for speeding up decision-making processes, are inherently biased. Ultimately, this work advocates for ethical design and responsible implementation and deployment of technology in organizations and society through through government-sponsored social justice, in contrast with free market policies. This interdisciplinary text contributes to the timely and relevant debate on algorithmic fairness, biases, and potential discriminations. It will appeal to researchers in business ethics and information systems while building on theories from anthropology, psychology, sociology, management, marketing, and economics.

This book takes a historical approach to explore data, algorithms, their use in practice through applications of AI in various settings, and all of the surrounding ethical and DEI implications. Summarizing our current knowledge and highlighting gaps, it offers original examples from empirical research in various settings, such as healthcare, social media, and the GIG economy. The author investigates how systems relying on a binary structure (machines) work in systems that are instead analogic (societies). Further, he examines how underrepresented populations, who have been historically penalized by technologies, can play an active role in the design of automated systems, with a specific focus on the US legal and social system. One issue is that main tasks of machines concern classification, which, while efficient for speeding up decision-making processes, are inherently biased. Ultimately, this work advocates for ethical design and responsible implementation and deployment of technology in organizations and society through through government-sponsored social justice, in contrast with free market policies. This interdisciplinary text contributes to the timely and relevant debate on algorithmic fairness, biases, and potential discriminations. It will appeal to researchers in business ethics and information systems while building on theories from anthropology, psychology, sociology, management, marketing, and economics.

This cutting-edge new textbook examines how effective knowledge management can make organizations more innovative. Blending an extensive body of international research and analysis with examples of practical implementation, it demonstrates how organizational structures and strategies combined with digital technologies can better foster innovation. Critically rigorous and full of engaging pedagogy, this accessible textbook will enable readers to understand the complexity of innovation processes and the opportunities and challenges that face managers as they exploit new technologies to produce value. Contemporary case studies based on the authors’ original research and focused on international organizations from a range of industries demonstrate the applicability of key theories and concepts to real-world practical opportunities. This is an essential textbook for upper undergraduate, postgraduate and MBA students studying knowledge management and innovation. It is also suitable for any student of organisation studies wanting to understand more about the role that the digital has to play in fostering innovation and managing knowledge.