Nancy H. Shanks

Introduction to Health Care Management, Fourth Edition is a concise, reader-friendly, introductory healthcare management text that covers a wide variety of healthcare settings, from hospitals to nursing homes and clinics. Filled with examples to engage the reader's imagination, the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, and human resources, are all thoroughly covered. Guidelines and rubrics along with numerous case studies make this text both student-friendly and teacher-friendly. It is the perfect resource for students of healthcare management, nursing, allied health, business administration, pharmacy, occupational therapy, public administration, and public health. Key Features:• Chapters contributed by real experts using an active voice to grab the reader's attention• Instructors' resources online for each chapter, including PowerPoints, Test Bank, and Sample Syllabus• Updated case studies in a wide variety of settings, in an assortment of healthcare management topics• A case study guide, with rubrics for evaluation of student performance, enabling instructors at every level of experience to hit the ground running on that first day of class• Access to Navigate 2 online learning materials, including a comprehensive and interactive eBook, student practice activities and assessments, learning analytics reporting tools and more.

Covering a range of healthcare settings, Introduction to Health Care Management, Fifth Edition provides a solid orientation to management in the health care discipline. Written for students just entering the field, this reader friendly text is filled with examples designed to engage the reader's imagination, while addressing the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, human resources, and more. The new Fifth Edition integrates population health and information management throughout and offers new coverage of artificial intelligence (AI), the lasting impact of COVID 9, and concepts and issues of diversity, equity, and inclusion (DEI). Many of the cases and exercises are new or significantly updated to reflect current healthcare management challenges, while research resources and references have been updated throughout. Key Features:•Extensively updated with new information and data while chapter organization remains consistent to prior edition.•New and updated examples and case studies cover an assortment of healthcare management topics in a wide variety of settings.•Unparalleled instructors' resources include updated test banks now with short essay questions and answer rationales, PowerPoint presentation slides, sample syllabi, and more. •A case study guide, with rubrics for evaluation of student performance, enable instructors at every level of experience to hit the ground running on that first day of class•Navigate Advantage Access, included with the text, provides access to a comprehensive and interactive eBook, student practice activities and assessments, and more.

The new Second Edition of Cases in Health Care Management is a collection of over new and cutting-edge case studies designed to help illustrate the challenges related to managing the health care services. Organized into nine content areas, from Leadership, Management, and Quality/Patient Safety to Health Disparities and Cultural Competence, Ethics, and more, these realistic scenarios span the full spectrum of issues that can arise in a variety of health care services settings. Appropriate for all levels of higher education, this text engages students in active learning through lively writing and storytelling techniques that pull them into the story while giving them fresh, provocative real-world scenarios to analyze and critique. Furthermore, the authors have incorporated diversity, equity, and inclusion (DEI) and cultural competency throughout to encourage greater cultural awareness, sensitivity, and fairness. Key Features:- More than one hundred new cutting-edge cases written by experts in the field- Discussion questions and additional resources for students are provided for each case- Case study guidelines and instructions, with rubrics for evaluation of student performance are provided in Appendix A- Instructors' case study guides to facilitate class and online discussions are part of the instructor resources–available to qualified instructors- New matrix (offered as an instructor's resource) helps instructors assess the suitability of each case for different student audiences (community college, undergraduate, or graduate students)

This bundle includes Introduction to Health Care Management, Third Edition with Navigate 2 Advantage Access and the Navigate 2 Scenario for Health Care Delivery. Introduction to Health Care Management, Third Edition is a concise, reader-friendly, introductory healthcare management text that covers a wide variety of healthcare settings, from hospitals to nursing homes and clinics. Filled with examples to engage the reader's imagination, the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, and human resources, are all thoroughly covered. Through immersive technology and instructional design, the Navigate 2 Scenario for Health Care Delivery creates an environment in which the student assumes the role of a Health Care Operations consultant at a large Health Care system. In each episode, the student will progress through a series of different settings and character interactions that will teach them about key concepts in Health Care Delivery. The student will analyze information, make decisions, and see the impact of their participation in real time.

Introduction to Health Care Management, Third Edition is a concise, reader-friendly, introductory healthcare management text that covers a wide variety of healthcare settings, from hospitals to nursing homes and clinics. Filled with examples to engage the reader’s imagination, the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, and human resources, are all thoroughly covered. Guidelines and rubrics along with numerous case studies make this text both student-friendly and teacher-friendly. It is the perfect resource for students of healthcare management, nursing, allied health, business administration, pharmacy, occupational therapy, public administration, and public health. The Third Edition is a thorough update that offers new and revised case studies, a new glossary of terms, as well as a new chapter on Special Topics and Emerging Issues in Health Care Management that examines current topics including re-emerging outbreaks, vaccine preventable diseases, bioterrorism, human trafficking, violence in health care settings, medical tourism, and consumer directed health care. Key Features: • Chapters contributed by real experts using an active voice to grab the reader’s attention • Instructors’ resources online for each chapter, including PowerPoints, Test Bank, and Sample Syllabus • Updated case studies in a wide variety of settings, in an assortment of healthcare management topics • A case study guide, with rubrics for evaluation of student performance, enabling instructors at every level of experience to hit the ground running on that first day of class • Includes Navigate 2 Advantage Access, a complete package of mobile-ready course materials including interactive eBook, study tools, and assessments

Introduction to Health Care Management is a concise, reader-friendly, introductory healthcare management book that covers a wide variety of healthcare settings, from hospitals to nursing homes and clinics. Filled with examples to engage the reader’s imagination, the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, and human resources, are all thoroughly covered. Guidelines and rubrics along with numerous case studies make this text both student-friendly and teacher friendly. It is the perfect resource for students of healthcare management, nursing, allied health, business administration, pharmacy, occupational therapy, public administration, and public health. “Drs. Buchbinder and Shanks have done a masterful job in selecting topics and authors and putting them together in a meaningful and coherent manner. Each chapter of the book is designed to give the student the core content that must become part of the repertoire of each and every healthcare manager, whether entry level or senior executive. Each of the chapters and accompanying cases serve to bring to life what it means to be a truly competent healthcare manager.” —Leonard H. Friedman, PhD, MPA, MPH, Professor, Dept of Health Services Management and Leadership, and Director of the Master of Health Services Administration program, George Washington University, School of Public Health and Health Services “I am very happy with Health Care Management and will be adopting it for a new course that I will be teaching. This is probably the best management text I have seen so far. I was thrilled to receive it.” —Sally K. Fauchald, PhD, RN, Assistant Professor of Nursing, The College of St. Scholastica “A solid text that covers a wide range of management topics.” —Michael H. Sullivan, Director HCA Program, Methodist University, Fayetteville, North Carolina