Nate Regier

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This book is a compass for leaders lost in the paradoxical space between showing people compassion and holding them accountable. Compassion and accountability have generally been considered at odds with each other in the management space. Solely prioritizing accountability can create toxic work environments that result in the loss of top talent. On the other end of the pendulum, being overly compassionate leaves a vacuum around attention to results. The solution is Compassionate Accountability, recognizing that these two concepts are actually in a duet, not a competition. This book is the timely answer to how this foundational set of principles and practices can lead to a thriving organizational culture. It covers such topics as: The evolution of compassion in the workplaceWhy compassion and accountability are complementaryHow to engage the compassion mindsetBuilding a culture of compassionate accountabilityOvercoming barriers to compassion for leadersFinding harmony between compassion and accountability leads to improved results and a thriving culture because the fact is, true compassion can't exist without accountability. Leaders seeking a renewed sense of fulfillment in their roles and increased leadership impact will find inspiration, guidance, and a roadmap for cultural transformation.

NASA, Pixar, and BMW all use the Process Communication Model as a way of training leaders to connect effortlessly with anyone. This book simplifies the complex model to make it easy for anyone to use. Assessments like MBTI, DiSC, and StrengthsFinder are popular tools for understanding personality. Unfortunately, the results often isolate people in neat boxes rather than build bridges across their differences. In contrast, the Process Communication Model (PCM) helps you find the shared ground between you and the people you speak with. According to PCM, we all have a feeler, a thinker, a believer, a dreamer, a rebel, and a promoter within us; it's the proportions that vary. We default to communicating with our strongest part, when we should be communicating using the part we have most in common with others. Over one million people in fifty countries have been trained in this model, but this is the first book written with the goal of being easily understood by untrained people. Seeing People Through will help leaders support their people in facing any challenge and get organizations communicating on mutually beneficial terms.

NASA, Pixar, and BMW all use the Process Communication Model as a way of training leaders to connect effortlessly with anyone. This book simplifies the complex model to make it easy for anyone to use. Assessments like MBTI, DiSC, and StrengthsFinder are popular tools for understanding personality. Unfortunately, the results often isolate people in neat boxes rather than build bridges across their differences. In contrast, the Process Communication Model (PCM) helps you find the shared ground between you and the people you speak with. According to PCM, we all have a feeler, a thinker, a believer, a dreamer, a rebel, and a promoter within us; it's the proportions that vary. We default to communicating with our strongest part, when we should be communicating using the part we have most in common with others. Over one million people in fifty countries have been trained in this model, but this is the first book written with the goal of being easily understood by untrained people. Seeing People Through will help leaders support their people in facing any challenge and get organizations communicating on mutually beneficial terms.