Nigel Slack

In the aftermath of the financial crisis, the spotlight is even more on the role and activities of the CFO. Specifically, CFOs need to accelerate three aspects of their role: develop dynamic and distinctive risk management capabilities, motivate and align increasingly diverse work providers, and design and operate effective financial processes for internal and external customers. The winning CFOs in the next decade will be the ones who get the basics right, who prioritise their efforts, and who invest in the leadership development that creates the institutional capacity to achieve and sustain leading industry performance. CFOs need to embrace the new challenges and opportunities created by the financial crisis. The New CFOs provides the fundamental road map to success in this new environment for finance officers, their teams, and the organizations who employ them.

Discover how operations shape every industry —from AI-driven innovation to the human decisions at its core. Operations Management, by Nigel Slack, Alistair Brandon-Jones and Nicola Burgess, is a comprehensive and essential guide which gives you the tools to design, deliver, and improve processes so you can boost performance in any organization. Packed with fresh case studies and examples, this edition brings theory to life and helps students connect with the real world of business. Focused on practical decision-making, this bestselling textbook takes you through the ‘4 Ds’ of Operations management: direction, design, delivery, and development. Real-world ‘Operations in Practice’ examples, short cases, and end-of-chapter case studies show how concepts work whilst worked examples blend quantitative and qualitative analysis. Whether you are studying for a business degree or building professional skills, you will finish with a confident, real-world toolkit for analysing operations, improving processes, and delivering results. From services to manufacturing, explore how people drive operations—and how operations drive success. Pair this text with MyLab Management MyLab is the teaching and learning platform available to support this title. By combining trusted author content with digital tools and a flexible learning experience, MyLab Management personalises learning and assessment to help improve results. MyLab Management is not included with this title. If you would like to purchase both the physical textbook and MyLab Management (which also comes with the eTextbook), search for: 9781292759456 Slack Operations Management 11th edition ‘MyLab Package’ which consists of: Print textbook eTextbook MyLab Management

Address real-world organisational challenges by applying the principles of Service Operations Management Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations. It applies underlying theories to the real-world issues faced daily by service operations managers, by providing a diverse range of examples and illustrations from a wide range of international businesses, plus frameworks and techniques to help you better analyse existing operations and understand ways to deal with operational challenges. This book can be used to support a dedicated Service Operations Management course, or a service-focused course in Operations Management. The book is also ideal if you want to build on knowledge of the basic principles of operations management, and it serves as a handbook for operations managers in service organisations. Key features: Real-life examples from organisations around the world ensure all types of service are covered, from Metro Bank to Médecins Sans Frontières, from Apple to Aldi, from Costa coffee machines to Cubitts eyewear, and moreEnd-of-chapter case studies cover essential concepts and offer application opportunities that will strengthen your understandingA focus on how concepts work out in practice, such as in the expanded Service Concept and Customer Relationships chapters, both of which now incorporate new 'running' case studiesMajor updates for this edition include thoroughly revised and updated chapters on Service Strategy and People in the Service Operation, new material on the impacts of innovative technologies on services, and a greater consideration of the environmental and sustainability impact of operations "The leading Service Operations book, which we have used for 9 years. Excellent range of theory, very accessible to all student levels and extremely applicable within the global business world." Andrew Parker, Associate Professor and former Senior Industrial Operations Practitioner, University of Birmingham "A highly readable text with invaluable insights into modern service operations. It covers cutting-edge technologies, emphasises sustainability, and illustrates key concepts though real-world examples. An essential resource for students and managers" Dr Marina Papalexi, Senior Lecturer in Operations and Project Management, Manchester Metropolitan University "Everyone should understand what services are. We exist in them, for them and we are them. This book brings this to life through case study, theory and application". Professor Liz Breen, Professor of Health Service Operations, School of Pharmacy & Medical Sciences, University of Bradford Author Biographies Robert Johnston was Professor of Operations Management at Warwick Business School. Robert also served on the editorial boards of ten leading journals and was an Honorary Fellow of the European Operations Management Association and a Vice President of the Institute of Customer Service. Michael Shulver has lectured on Service Operations Management at Bath School of Management, Warwick Business School and Birmingham Business School. At Birmingham Michael designed and set up the world's first accredited wholly online MBA Programme. Nigel Slack is Emeritus Professor of Operations Management and Strategy at Warwick Business School, an Honorary Professor at Bath University and 'Honorary Fellow of the European Operations Management Association'. Nigel is a consultant, researcher and teacher with experience in financial services, oil and gas, utilities, retail, professional services, general services, aerospace, FMCG and engineering manufacturing. Alan Betts founded HT2 Limited, a pioneering learning software company, which he led to win the Queen's Award for Innovation. Alan has worked at Warwick Business School and the University of San Diego.

Master the core subject principles of business operations and processes Operations and Process Management 7th edition is the ultimate text for those wishing to successfully manage business operations, equipping you with the critical and practical tools to manage business operations successfully. A must-read textbook for students who want to embark on a career in the field of operations, it approaches each topic from a managerial perspective, providing a relevant, real-world understanding of the core principles of the subject. With a range of examples, frameworks and techniques incorporated in each chapter, the book is designed to help you better analyse existing operations and understand ways to deal with operational and process challenges. Key features: Updated case studies drawing from a diverse range of industries and organisations from around the globe. New 'Responsible Operations' sections, introduced in all chapters, highlighting the ethical, social and environmental issues associated with operations decisions. A focus on recent developments reflecting the shifting operations environment, including the implications of hybrid working, increased volatility in supply chains, and updated coverage of agile project management. This text is for everyone wanting to understand the nature, principles and practice of operations and process management. It is aimed primarily at students with some management experience or those about to begin their career in management.

Master the core subject principles of business operations and processes Operations and Process Management 7th edition is the ultimate text for those wishing to successfully manage business operations, equipping you with the critical and practical tools to manage business operations successfully. A must-read textbook for students who want to embark on a career in the field of operations, it approaches each topic from a managerial perspective, providing a relevant, real-world understanding of the core principles of the subject. With a range of examples, frameworks and techniques incorporated in each chapter, the book is designed to help you better analyse existing operations and understand ways to deal with operational and process challenges. Key features: Updated case studies drawing from a diverse range of industries and organisations from around the globe. New 'Responsible Operations' sections, introduced in all chapters, highlighting the ethical, social and environmental issues associated with operations decisions. A focus on recent developments reflecting the shifting operations environment, including the implications of hybrid working, increased volatility in supply chains, and updated coverage of agile project management. This text is for everyone wanting to understand the nature, principles and practice of operations and process management. It is aimed primarily at students with some management experience or those about to begin their career in management.

"Sets the standard for excellence in the field and distinguishes itself as a truly vital and comprehensive book within its domain. The book is enriched by numerous real-world and up-to-date examples, along with insightful case studies, ensuring that the readers gain a holistic understanding of the subject." Dr Arijit Bhattacharya, Associate Professor in Operations & Supply Chain Management, Norwich Business School, UEA The go-to resource on operations strategy, exploring key activities, processes and decisions adopted by a wide range of businesses Operations Strategy, 7th edition encourages a thorough understanding of the topic, building on concepts from strategic and operations management to marketing and HR management. The way an organisation manages their operations strategically can have a huge impact on its prospects – whether large or small, service or manufacturing, for-profit or not-for-profit, international or local. Operations strategy is fundamental to the success of any organisation and a major source of competitive advantage. The text encourages you to explore the key strategic decisions adopted by a wide range of organisations in different sectors, and is ideal for MBA students, upper-level undergraduates, postgraduates and executives. "Slack and Lewis have approached the ethical, societal, and environmental issues affecting business operations strategy in a post-pandemic world, with a blend of new chapters and contemporary case studies based on both external and internal contexts – an essential item for any serious Operations Strategy resource list." Jamie Rundle, Senior Lecturer in Management, Nottingham Business School, UK New to this edition: More on responsible and sustainable operations brings the book up to date with recent developments, showing how operations impact social, ethical, and environmental issues. Increased emphasis on risk in operations strategy and the importance of external and internal context. Updated with several new examples throughout – now including an even wider range of different types of organisation. Four new case studies (bringing the total to 18) explore real-life practical applications to use in class or individually to ground theoretical concepts: House Partnerships at Concept Design Services, IKEA Looks to the Future, Kaston-Trenton Services, and computer game development at Widescale Studio. "To me, the textbook of Slack and Lewis is the best in the field of Operations Strategy." Jan de Vries, Professor of Operations Management, University of Groningen, The Netherlands

Introduce your students to operations management principles with this easy to read textbook Essentials of Operations Management, 3rd edition, by Nigel Slack, Alistair Brandon-Jones and Nicola Burgess is an essential resource for your teaching, with up-to-date examples, and a clear and highly practical approach.

This package includes MyLab Operations Management. Students, if MyLab Operations Management is a recommended/mandatory component of the course, please ask your instructor for the course ID. MyLab Operations Management should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information. To purchase the standalone print text, you will need to buy ISBN: 9781292253961

Learn from world-leading experts Nigel Slack and Alistair Brandon-Jones and benefit from their wealth of experience, helping improve businesses of all shapes and sizes. Strategic in its perspective, the book offers a comprehensive and practical way to explore key concepts and see them into action through a plethora of international examples. You will be redirected to our MyLab & Mastering page to complete your purchase. To purchase this MyLab product you will need the course ID from your instructor. If you have an access code, please get this ready to input on the next screen. If you don't have one, you can use a credit/debit card or PayPal to purchase. You will need to register for an account if you don't already have one for another Pearson product (i.e. MyLab Maths).

Get to the core of operations management with this essential text. Essentials of Operations Management 2nd edition by Nigel Slack and Alastair Brandon-Jones is a highly practical title, focusing on the core topics of operations management. Based on their previous book, Operations Management, this edition serves as a concise introduction to the subject without compromising the authors' characteristic clear style of teaching. With revised and updated features and a range of case studies throughout, this text is ideal for those seeking a concise introduction to operations management. Also available/ Pair this text with MyLab® Operations Management MyLab is the teaching and learning platform that empowers you to reach every student. By combining trusted author content with digital tools and a flexible platform, MyLab Operations Management personalises the learning experience and improves results for each student. If you would like to purchase both the physical text and MyLab® Operations Management, search for: 9781292238876 Essentials of Operations Management, 2nd Edition, plus MyLab Operations Management with Pearson eText. Package consists of: 9781292238845 Essentials of Operations Management, 2nd Edition9781292238852 Essentials of Operations Management, 2nd Edition MyLab® Operations Management9781292259482 Essentials of Operations Management, 2nd Edition Pearson eText MyLab® Operations Management is not included. Students, if MyLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN. MyLab should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.

Based on the market-leading Operations Management text, this is the ideal book for those wanting a more concise introduction to the subject, focusing on essential core topics, without compromising on the authoritative, clear and highly practical approach that has become the trademark of the authors.

The study and practice of operations has shifted to reflect the new challenges and uncertainties of how to thrive in today's ever-changing world. The Operations Advantage identifies the most significant challenges to the practice of operations management and gives guidance on how businesses can respond. Leaders need to link the strategic objectives of the business clearly and logically to its operations performance objectives. The book presents a series of ten activities that will help them to do this and therefore make operations work better, such as designing and configuring internal processes and resourcing the operations appropriately. Based on the global teaching, training and consultancy conducted by the author, The Operations Advantage looks at the application of operations management across a range of sectors, including finance, healthcare, professional services, oil and gas industries. Although these diverse sectors require operations practitioners to apply knowledge in different ways, they essentially deal with the same set of processes. The book is an indispensable and unique guide for anyone with an operational role in any organization, as well as operations management students and academics.

Were you looking for the book with access to MyOMLab? This product is the book alone and does NOT come with access to MyOMLab. Buy Operations Management, 8th edition with MyOMLab access card (ISBN 9781292098777) if you need access to MyOMLab as well, and save money on this resource. You will also need a course ID from your instructor to access MyOMLab. Operations management is important, exciting, challenging ... and everywhere you look! Important, because it enables organizations to provide services and products that we all need Exciting, because it is central to constant changes in customer preference, networks of supply and demand, and developments in technology Challenging, because solutions must be must be financially sound, resource-efficient, as well as environmentally and socially responsible And everywhere, because in our daily lives, whether at work or at home, we all experience and manage processes and operations. New features: There are now more than 110 of the popular 'Operations in Practice' examples throughout the book, over 40% of which are new. The importance of sustainability and Corporate Social Responsibility (CSR) has been emphasized further, and included throughout the book. ⨠We have even further strengthened the emphasis on the idea that 'operations management' is relevant to every type of business and all functional areas of the organization. ⨠Many new ideas in operations management have been incorporated, including the 'three level' approach to performance, the relationship between innovation, creativity and design, crowdsourcing, ideas management, business ecosystems, triadic relationships, office layout, telecommuting and organisational 'ambidexterity'. However, we have retained the emphasis on the foundations of the subject. Six of the 19 cases at the end of the chapter are new â¨(but the old ones are still available on the web site), and â¨provide an up-to-date selection of operations issues. ⨠Operations Management focuses on the sustainable and socially responsible imperatives of operations management, using over 120 cases and illustrations of real-life operations around the world, including Apple, Medecins Sans Frontieres, Amazon, Ecover, Dyson, Disneyland Paris, Google, The North Face, and many more. This is 24-carat excellence'Par Ahlstrom, Torsten and Ragnar Soderberg Chair of Business Administration, Stockholm School of Economics 'Operations Management is engaging and accessible, but it never dumbs-down. The book is comprehensive, but not overwhelming. Students hold on to this one; it's a 'keeper'.'Michael Shulver, Birmingham Business School 'This continues to be the definitive operations Management text ... written by the masters of the field!'Dr Ross Ritchie, Lecturer in Operations Management, Loughborough University 'An essential text packed full of up-to-date examples that really bring the subject to life'Claire Moxham, University of Liverpool Management School 'An excellent book for those studying operations management. This book provides great illustrations to seamlessly link theory with practice' Frank Wiengarten, ESADE Business School Operations Management by Nigel Slack and Alistair Brandon-Jones is quite simply the best text on operations management. Comprehensive, engaging and insightful, I cannot recommend this book highly enough'Professor Andy Neely, Head, Institute for Manufacturing, Cambridge University Carrie Queenan, University of South Carolina Peter Race, Henley Business School, University of Reading