Paul Reilly

How are platforms such as Facebook and Twitter (now X) used by citizens to frame contentious parades and protests in ‘post-conflict’ Northern Ireland? What do these contentious episodes tell us about the potential of information and communication technologies to promote positive intergroup contact in the deeply divided society? These issues are addressed in what is the first in-depth qualitative exploration of how social media channels were used during the union flag protests (December 2012—March 2013) and the Ardoyne parade disputes (July 2014 and 2015). This updated version also examines the role of online platforms in the April 2021 'Brexit riots'. The book focuses on the extent to which affective publics, mobilised and connected via expressions of solidarity on social media, appear to escalate or de-escalate sectarian tensions caused by these hybrid media events. It also explores whether citizen activity on these online platforms has the potential to contribute to peacebuilding in Northern Ireland.

An indispensable guide to thriving in a challenging sales environmentAs a sales professional, you know that it’s harder to sell in tough times—whether it’s a recession, industry-wide challenge, or global pandemic. You may also have noticed that some salespeople and managers not only survive, but thrive through tough times. How do they do it? What do they do to thrive through adversity? Paul Reilly explains it all in Selling Through Tough Times: Customers buy differently in tough times, so salespeople need to sell differently in tough times. In this eye-opening and indispensable guide, he shows how to develop the right mindset and adapt your skills to prevail in even the most challenging selling climate. His plan includes both immediate, hands-on action plans (including six Daily Mental Flex activities) as well as longer-range strategies to ensure you (and your team) never get caught on the back foot again. While the principals of selling are constant, Reilly demonstrates how changing your tactics in tough times will not only help you through current difficulties, but help you emerge stronger. You’ll discover how to redefine value in customer terms, reposition products and services, and how to employ different persuasion tactics. You’ll also learn how to select and pursue the right opportunities, win more deals, and—crucially—protect profit by embracing the “tough timers” mental attitude. Tough times are inevitable and often unpredictable. But in Selling Through Tough Times, you’ll find the tools and mindset you need to power through them—and come out on top.

How are platforms such as Facebook and Twitter used by citizens to frame contentious parades and protests in ‘post-conflict’ Northern Ireland? What do these contentious episodes tell us about the potential of information and communication technologies to promote positive intergroup contact in the deeply divided society? These issues are addressed in what is the first in-depth qualitative exploration of how social media were used during the union flag protests (December 2012-March 2013) and the Ardoyne parade disputes (July 2014 and 2015). The book focuses on the extent to which affective publics, mobilised and connected via expressions of solidarity on social media, appear to escalate or de-escalate sectarian tensions caused by these hybrid media events. It also explores whether citizen activity on these online platforms has the potential to contribute to peacebuilding in Northern Ireland.

The global, go-to guide that started the Value Selling Revolution—now updated for today’s market“Value” is about more than just price. Good salespeople understand that and know what differentiates their products from that of competitors. In the first edition of Value-Added Selling, industry guru Tom Reilly tackled the most common problem that salespeople faced: overcoming customer concerns about pricing. That book went on to become the global, go-to guide for value-added selling. Since then, the industry–and the world—has changed dramatically. Developments in technology, including price comparison apps and search engines, now provide consumers with more information than ever, making it much harder to value and sell your product. Additionally, millennials, who now comprise the largest population in the workforce, prefer to do things differently than prior generations. This updated fourth edition of Reilly’s classic guide examines the latest trends and technology that have impacted the market and provides expert advice on leveraging current technology to increase sales. Value-Added Selling, 4th Edition offers proven strategies and tactics to help you not only close more sales but improve repeat business without compromising on price. You’ll learn how to anticipate the needs, wants, and concerns of buyers from the very beginning of the sales process. The book shows how to compete more profitably by selling value, not price.

Can the Internet really make a difference for groups who wish to either support or challenge a peace process? This book explores the ways in which civil and uncivil groups in Northern Ireland use the Internet during a period of conflict transformation, with a particular emphasis on their framing of their positions in respect of the acceptability of political violence and their attitudes to the peace process. In this way it represents the first comparative study of how Loyalist and Republican ideologies are projected in the online sphere. The book considers whether there are any qualitative differences between the online framing of terrorist-linked groups and the constitutional parties in the region. These research issues are addressed through the analysis of Loyalist and Republicans websites in 2004 and 2005, a period before the advent of Web 2.0 in which these websites were the only visible presence of these actors in cyberspace. The book concludes by considering the implications of these website strategies for community relations in Northern Ireland today. The websites of rival residents’ groups are examined to determine whether the Internet is a safe environment in which these groups can foster better cross-community relations, and perhaps even bridging social capital, across sectarian interfaces. This book will be of interest to students and scholars of political communication, Northern Ireland, the Internet and civil society.

A natural remedies guide to preventing and treating cancer lists foods, supplements, and tips on how to assess personal risk, stop cancer growth, and deal with both conventional and alternative treatments, in a three-part handbook that covers prevention, treatment, and coping with the side effects of treatment. Reprint.