Roger Fisher

Lär dig hemligheten bakom framgångsrika förhandlingar! Förhandling är en ofrånkomlig del av vardagen, både privat och i arbetslivet. Vi har därför alla glädje av att bli bättre förhandlare. Vägen till Ja ger en beprövad steg för steg-metod för att uppnå ömsesidigt tillfredställande överenskommelser i varje typ av förhandling. Metoden, som kallas principstyrd förhandling, har utvecklats inom ramen för Harvard Negotiation Project, ett samarbete mellan forskare på Harvard University, MIT och Tufts University. Sedan Vägen till Ja ursprungligen gavs ut för mer än 30 år sedan har den hjälpt miljontals människor att förhandla på ett bättre sätt. Boken är en modern klassiker och en av de mest populära managementböckerna någonsin. I denna nya upplaga har innehållet aktualiserats samt kompletterats med nya exempel och idéer. Sagt om boken"Ingen annan bok har fått sådant genomslag på sättet att förhandla (som DENNA BOK)" NATIONAL INSTITUTE FOR DISPUTE RESOLUTION FORUM." Vägen till Ja är kraftfull, skarp, övertygande. Inte en massa tricks utan ett helhetsgrepp. Kanske den mest användbara boken du kommer att läsa!" ELLIOT RICHARDSON." Att förhandla är en konst. Denna bok vill visa hur de flesta konflikter kan omvandlas till godtagbara uppgörelser för båda parter och menar att bara mycket få konflikter är omöjliga att lösa. Boken tar upp alla möjliga vägar, knep inkluderade, att lösa en konflikt, liten som stor, och redovisar noga fallgropar och hinder. Exemplen är många, såväl från avgörande internationella förhandlingar (ex. Camp Davis-avtalet) till vardagliga uppgörelser som skilsmässor, hyrestvister och liknande. Bokens amerikanska ursprung visar sig framförallt i valet av exempel, men dess innehåll är generellt användbart baserat på parternas intressen, ståndpunkter och en stor dos psykologi. Grundbudskapet är: fokusera på fakta för att förmå motparten att säga ”Ja”. Slutkapitlet är en sammanfattning, för en tveksam läsare kan det vara ingången till att läsa hela den ganska ordrika men lättlästa texten. [...]" Uno Nilsson, lektör, BTJ-häftet nr 18, 2015. Om författarnaFörfattarna har alla varit verksamma vid Harvard Law School och grundade tillsammans Harvard Negotiation Project (1979). De har skrivit flera andra böcker samt verkat som experter inom bland annat konfliktlösning.

Lær hemmeligheten bak vellykkede forhandlinger! Fra nei til ja er en moderne klassiker i forhandlingsteknikk som hjelper deg til å bli en bedre forhandler. Boken er basert på arbeidet til «The Harvard Negotiation Project», et høyt ansett samarbeid mellom Harvard University, Massachusetts Institute of Technology (MIT) og Tufts University. I prosjektet jobber forskere og praktikere med å studere alle nivåer av forhandlinger og konfliktløsning. De beste resultatene fra dette arbeidet presenteres i boken og gir leseren en forståelig universell metode for å nå gjensidig tilfredsstillende løsninger i forretninger og på andre områder. Fra nei til ja viser deg trinn for trinn hvordan du skalskille mellom problem og person rette oppmerksomheten mot interesser og ikke posisjoner arbeide sammen for å finne kreative og rettferdige alternativer mestre en forhandlingssituasjon med enhver part og på ethvert nivå Boken lærer deg hvordan du oppnår avtaler som gagner begge parter, og hvordan du unngår vanlige feil som stillingskrig, personangrep og subjektive kriterier. Fra nei til ja er en oversettelse av den tredje utgaven av bestselgeren Getting to yes. Sagt om boken «Egenskapene til en god forhandler må læres og utvikles over tid. Kunnskap om forhandlingsteknikk må derfor ikke undervurderes. Denne boka er et svært nyttig verktøy i så henseende.» Hanne Inger Bjurstrøm, special envoy for climate, tidligere arbeidsminister og sjefsforhandler i UNFCCC. «Vil du bli en bedre forhandler, finnes det neppe noe bedre sted å begynne enn med denne klassikeren. Fra Nei til ja tar deg gjennom de grunnleggende skritt for å fremme egne interesser, ta vare på relasjoner og gjøre de beste avtaler i dine private og profesjonelle forhandlinger.» Sverre Blandhol, professor ved det juridiske fakultet, Universitetet i Oslo og mekler og rådgiver i Palatin as

This guide is a celebration of the works of professional architects in three South African metropolitan centres, namely Cape Town, Durban and the Johannesburg/Pretoria Axis. The content ranges from the early years of European settlement, where architects were trained by the military schools of engineering, through the period of apprenticeship either to a recognised practicing architect or in public works, to the twentieth century and beyond, where architects were regulated as professionals by legislation, as was their education. The projects selected are all secular, being either in the public domain or eye, and therefore readily accessible. This guide is structured along main themes, each historically located. Each episode or project type featured is highlighted by a representative from each metropolitan centre, each being discussed in broader detail alongside similar contemporaneous local examples. In total the guide features over a hundred-and-fifty projects with all salient information as to their dates of construction, designers and locality (by way of QR codes).

Founded on principles like:· Don't bargain over positions· Separate the people from the problem and· Insist on objective criteriaGetting to Yes simplifies the whole negotiation process, offering a highly effective framework that will ensure success.

The 10th anniversary edition of the classic guide to handling life's toughest conversationsWhat is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, Difficult Conversations pinpoints what works. It teaches us to work through them by understanding that we're not engaging in one dialogue but three:- The "what happened" conversation (what do we believe was said and done)- The "feelings" conversation (the emotional impact on everyone involved) - The "identity" conversation (what does this mean for everyone's opinion of themselves)Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences.

INTERNATIONAL BESTSELLER - Learn the secret to successful negotiation with this proven, step-by-step strategy--now updated and revised. "The authors have packed a lot of commonsensical observation and advice into a concise, clearly written little book."--Bloomberg Businessweek One of the key business texts of the modern era, Getting to Yes has helped millions of people learn a better way to negotiate. Based on the work of the Harvard Negotiation Project, a group that deals with all levels of negotiation and conflict resolution, it offers readers a straightforward, universally applicable method for reaching mutually satisfying agreements--at home, in business, and with people in any situation. Read Getting to Yes to learn, step-by-step, how to - disentangle the people from the problem- focus on interests, not positions- work together to find creative and fair options- negotiate successfully with anybody at any level

Let's face it. In this chaotic world of teams, matrix management, and horizontal organisations, it's tougher than ever to get things done. How do you lead when you're not the one in charge? How can you be effective when joint action is needed? You need an edge in order to reach solutions and effectively work with others.

In Purpose, world-renowned thought leader Nikos Mourkogiannis turns the entire idea of leadership on its head and shows that the choice between values and success is no choice at all. Mourkogiannis argues that companies must satisfy the need for purpose - a set of values that defines an organization and inspires and motivates its employees. Rather than organization and structure, ideas are what cause companies to go from good to great. Drawing on examples from across multiple industries, Mourkogiannis demonstrates how a strong purpose is the essential first step toward lasting success.

Whether you're negotiating with an angry boss or a difficult colleague - or, indeed, a stubborn teenager - you can learn to use your emotions to help you achieve the result you want. Building Agreement shows you how to control the five 'core concerns' that motivate people:-- Express appreciation for what others think, feel or do-- Build affiliation and turn an adversary into a colleague-- Respect autonomy in others and gain autonomy in return-- Acknowledge status and simultaneously establish your own worth-- Choose a fulfilling role during the process of negotiatingUsing the latest research of the Harvard Negotiation Project, the group that brought you the groundbreaking book Getting to Yes, this is a superbly practical guide to mastering essential negotiating skills. Originally published in hardback under the title Beyond Reason.

"Written in the same remarkable vein as Getting to Yes, this book is a masterpiece." --Dr. Steven R. Covey, author of The 7 Habits of Highly Effective People - Winner of the Outstanding Book Award for Excellence in Conflict Resolution from the International Institute for Conflict Prevention and Resolution - In Getting to Yes, renowned educator and negotiator Roger Fisher presented a universally applicable method for effectively negotiating personal and professional disputes. Building on his work as director of the Harvard Negotiation Project, Fisher now teams with Harvard psychologist Daniel Shapiro, an expert on the emotional dimension of negotiation and author of Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts. In Beyond Reason, Fisher and Shapiro show readers how to use emotions to turn a disagreement-big or small, professional or personal-into an opportunity for mutual gain.

FÅ JA NÅR DU FORHANDLER præsenterer en simpel, universelt anvendelig metode til at gennemføre såvel forhandlinger om private, personlige konflikter som forhandlinger i embeds medfør – med godt resultat uden brug af mindre pæne metoder. FÅ JA NÅR DU FORHANDLER fremlægger en gennemprøvet, præcis og veltilrettelagt forhandlingsstrategi. Ved at følge bogens anvisninger bliver du i stand til at nå forhandlingsresultater, der er til fordel for begge parter og dermed et godt grundlag for fremtidige relationer til forhandlingspartneren. Bogens strategi kan anvendes med succes i alle slags forhandlinger, fra familiestridigheder til internationale overenskomster. FÅ JA NÅR DU FORHANDLER fortæller, hvordan du bærer dig ad med at holde personen og problemet adskilt, fokusere på interesser, ikke på standpunkter – og etablere præcise mål ved forhandlingernes start. Hvordan du samarbejder om at finde frem til gensidigt fordelagtige forslag og forhandler med modstandere, der er stærkere, som ikke følger spillereglerne eller bruger beskidte tricks. FÅ JA NÅR DU FORHANDLER hviler på videnskabelige undersøgelser i forbindelse med The Harvard Negotiation Project. Bogen repræsenterer en milepæl i forhandlingsteknikkens udvikling og giver dig et værktøj i hænde, som kan gøre dine forhandlinger mere resultatrige.

What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.