S. Robinson

The authors argue that the best strategic approach for a company or organization is to regard customer loyalty as a continuing response to changes in society and that this perspective is often neglected in favour of shorter term considerations. They present a new approach that builds upon social and economic research to provide practical guidelines.

The authors argue that the best strategic approach for a company or organization is to regard customer loyalty as a continuing response to changes in society and that this perspective is often neglected in favour of shorter term considerations. They present a new approach that builds upon social and economic research to provide practical guidelines.

This contemporary collection of poetry offers a candid glimpse into the tangle of ups and downs that relationships can make of your life. From the thrilling heights of love at first sight to the despairing depths of being left behind, these poems explore the many faces of love and loss while also presenting a deeper recognition of the preciousness that everyday life holds for anyone who bothers to pay attention.