Sharon Jordan-Evans

Retaining top talent and making sure employees feel engaged and appreciated is a perennial concern for every business. With over 710,000 copies sold globally, comes the fifth edition of this bestselling book by Beverly Kaye and Sharon Jordan-Evans. Since employees who walk out the door cost their companies up to 200 percent of their annual salaries to replace, retention is one of the most important issues facing businesses today. And with so many surveys reporting that employees are unhappy and not working up to their full potential, engagement is a second serious and costly issue. The latest edition of this Wall Street Journal bestseller offers twenty-six simple strategies--from A to Z--that managers can use to address their employees' real concerns and keep them engaged. The fifth edition has been revised and updated throughout and includes many more international examples, reflecting the fact that Love 'Em or Lose 'Em is available in twenty-two languages, from Albanian and Arabic to Thai and Turkish. Its message is truly one that spans continents and cultures.

Retaining top talent and making sure they feel engaged and appreciated is a perennial concern for every business. This is the fifth edition of the bestselling book on employee retention with over 600,000 copies sold globally.

Har du nogensinde spurgt dine værdifulde medarbejdere: “Hvad skal der til, for at du bliver her?”. Det virker som et meget enkelt og basalt spørgsmål, men fastholdelsessamtaler har en stor effekt, hvis du holder dem tidligt og hyppigt. Stiller du først spørgsmålet ved en fratrædelsessamtale, er det for sent. Fastholdelsessamtaler handler ganske enkelt om at tale med dine medarbejdere om, hvad der betyder mest for dem, og herefter samarbejde om at få det til at ske. Forfatterne har igennem 16 år undersøgt spørgsmålet: “Hvad får folk til at blive?”. Ledere, som har praktiseret at holde fastholdelsessamtaler, holdt dem tidligt og fulgt aktivt op på dem, har haft større succes med at holde på deres talentmasse og udvikle mere engagerede, dedikerede, loyale og produktive medarbejdere. Uden fastholdelsessamtalerne kan du blive ved med at spekulere over, hvad dine talenter mon egentlig gerne vil. Du håber, at dine talentfulde medarbejdere bliver så længe som muligt. Gode medarbejdere har altid valgmuligheder, og dine konkurrenter vil gerne have fat i dem. Hver fastholdelsessamtale er derfor en mulighed for at lære noget om og styrke relationen til din talentfulde medarbejder. Fastholdelsessamtaler - Undgå at miste din gode medarbejderer en brugervenlig bog, som er nem at slå op i, og som giver dig:• en bedre forståelse af, hvordan fastholdelsessamtaler fungerer• indsigt i, hvordan du kan forberede dig nemt og hurtigt til fastholdelsessamtaler• redskaber til at kunne håndtere svære medarbejderkrav på en mere effektiv måde• ideer til afholdelse af samtalerne i forskellige miljøer• forståelse for at nyde de løbende dialoger med de talentfulde medarbejdere i deres team. Bogen henvender sig til ledere med et stramt program og et konstant pres om at levere resultater. Den er også nyttig for rekrutteringsbureauer, der opsøger talenter på vegne af organisationer og herefter screener, interviewer og udvælger en passende profil.

Stay interviews prevent exit interviews! You can't afford to lose them. They're your stars and your solid citizens. You wonder if they're happy in your organization - and what might keep them there. To find out, you could: Conduct a survey - then try to guess who said what. Take note of their latest tattoos. Is your company logo among them? ...

Good employees are hard to find, and they can be easy to lose. But there's a simple tool every manager can use to ensure that star performers and solid contributors alike will feel energized, engaged, and excited - and that they will give you fair warning if they're unhappy. It's called the stay interview, and this book is the manager's definitive guide, written by the women who created the concept. The idea is simple: ask people how they like their jobs and what would keep them there. Worried that your talented people will want things you can't deliver, like more money or a big promotion? Kaye and Jordan-Evans have a simple four-step process for dealing with that. Feel just plain awkward about doing stay interviews? They explain how to create an atmosphere that will make the interview more comfortable and provide dozens of suggested questions and icebreakers, as well as tips for easing any performance anxiety you might feel. Think you don't have time? They offer all kinds of options for where, when, and how you can do stay interviews, from folding them into other business processes to doing them casually, like on a walk to get a cup of coffee. Stay interviews prevent exit interviews. They cost nothing, and the price of not doing them - in lost talent and time - can be huge. Now that you have the most practical, authoritative, soup-to-nuts guide available, you have no excuse. Just ask!