This essential new companion from the author of the much-praised Spiritual Direction will help anyone in pastoral care master an essential skill: hearing and speaking from a spiritual perspective. A comprehensive and practical handbook, it includes: Part 1: Missional Listening • Holy listening – to God, ourselves, and our communities • Sharpening our awareness of God at work in our own lives • Deepening our trust in the Holy Spirit • Theological reflection – the weaving of scripture, tradition, culture and experience • Building relationships that empower Part 2: Spiritual Conversation • Respectful engagement • Spiritual needs and a Christian response • Sharing our own stories and those of Jesus • Costly loving