Susan Fowler

"Leaders who want to amp up employee morale should take a look.-Publishers Weekly What if the answer to motivating people is to stop trying to motivate them? The second edition of this bestseller reveals how motivation science is essential for solving the most vexing leadership issues-from hybrid work and retention to employee engagement. Leaders face a motivation dilemma. Traditional command-and-control management styles and carrot-and-stick motivation techniques have been proven ineffective. Motivation researcher and leadership consultant Susan Fowler expands on her groundbreaking Spectrum of Motivation model in this updated post-pandemic edition. New chapters tackle motivation science's role in managing remote and hybrid work; expose overused tactics, such as gamification and tokens; and tell the fascinating backstory behind the great resignation and quiet quitting. Fowler's approach to leadership is fresh, pragmatic, and inspiring. But it's also empirically sound. Her framework builds on Self-Determination Theory, equipping leaders with skills to encourage choice, deepen connection, and build competence. Leaders who mastered this method have experienced breakthroughs with higher retention, lower turnover, greater acceptance of DEIJ initiatives, and a more vital, creative, and resilient workforce. Through her experiences working with organizations and leaders around the world, Fowler reminds us that motivation is at the heart of everything people do and everything they don't do but wish they did. When managers integrate motivation science into their everyday leadership practice, an evolutionary truth emerges: people can be highly productive and flourish simultaneously.

What if the answer to motivating people is to stop trying to motivate them? The second edition of this bestseller reveals how motivation science is essential for solving the most vexing leadership issues--from hybrid work and retention to employee engagement. Leaders face a motivation dilemma. Traditional command-and-control management styles and carrot-and-stick motivation techniques have been proven ineffective. Motivation researcher and leadership consultant Susan Fowler expands on her groundbreaking Spectrum of Motivation model in this updated post-pandemic edition. New chapters tackle motivation science's role in managing remote and hybrid work; expose overused tactics, such as gamification and tokens; and tell the fascinating backstory behind the great resignation and quiet quitting. Fowler's approach to leadership is fresh, pragmatic, and inspiring. But it's also empirically sound. Her framework builds on Self-Determination Theory, equipping leaders with skills to encourage choice, deepen connection, and build competence. Leaders who mastered this method have experienced breakthroughs with higher retention, lower turnover, greater acceptance of DEIJ initiatives, and a more vital, creative, and resilient workforce. Through her experiences working with organizations and leaders around the world, Fowler reminds us that motivation is at the heart of everything people do and everything they don't do but wish they did. When managers integrate motivation science into their everyday leadership practice, an evolutionary truth emerges: people can be highly productive and flourish simultaneously.

If you want to accomplish what's important to you, discipline and willpower won't get you where you need to go. In this iconoclastic new book, Susan Fowler reveals compelling insights and actions to help you master and maintain your motivation. Motivation is at the heart of everything you do and everything you want to do but don't. Unfortunately, the ways we typically motivate ourselves don't work. Relying on sheer determination eventually becomes exhausting--it's not sustainable. And even setting goals can backfire--if you're not setting them for the right reasons. Susan Fowler says motivation is energy, and what matters is the quality, not the quantity. Traditional "motivators" such as fear, guilt, or the promise of a reward provide low-quality, short-term energy. Drawing on the latest empirical research, she proves that high-quality, optimal motivation is a skill that you can learn and apply. Science tells us that satisfying three basic needs--for choice, connection, and competence--is essential to optimal motivation. You need to feel like you've picked your path, not that you're being driven down it. Your goal should be linked to people or a purpose meaningful to you. And you want to continually learn and grow. Through practical exercises and eye-opening stories, Fowler shows you how to identify and shift the quality of your motivation. The skill to master your motivation is important--it may be your greatest opportunity to evolve, grow in wisdom, and be the light the world so desperately needs.

The co-author of the phenomenal New York Times bestselling classic The One Minute Manager(R) explores the skills needed to become an effective self leader in this essential work, now updated throughout. Just as Ken Blanchard's phenomenal bestselling classic The One Minute Manager gives leaders the three secrets to managing others, so this follow-up book gives people the three secrets to managing themselves. In Self Leadership and the One Minute Manager, readers will learn that accepting personal responsibility for their own success leads to power, freedom, and autonomy. Through a captivating business parable, Ken Blanchard and coauthors Susan Fowler and Laurence Hawkins show readers how to apply the world-renowned Situational Leadership(R) II method to their own development. The story centers on Steve, a young advertising executive who is about to lose his job. Through a series of talks with a One Minute Manager prot g named Cayla, Steve learns the three secrets of self leadership. His newfound skills not only empower Steve to keep his job, but also show him how to ditch his victim mentality to continue growing, learning, and achieving. For decades, millions of managers in Fortune 500 companies and small businesses around the world have followed Ken Blanchard's management methods to increase productivity, job satisfaction, and personal prosperity. Now, this newly revised edition of Self Leadership and the One Minute Manager empowers people at every level of the organization to achieve success.

One of the biggest challenges for organizations that have adopted microservice architecture is the lack of architectural, operational, and organizational standardization. After splitting a monolithic application or building a microservice ecosystem from scratch, many engineers are left wondering what's next. In this practical book, author Susan Fowler presents a set of microservice standards in depth, drawing from her experience standardizing over a thousand microservices at Uber. You'll learn how to design microservices that are stable, reliable, scalable, fault tolerant, performant, monitored, documented, and prepared for any catastrophe. Explore production-readiness standards, including: Stability and Reliability: develop, deploy, introduce, and deprecate microservices; protect against dependency failures Scalability and Performance: learn essential components for achieving greater microservice efficiency Fault Tolerance and Catastrophe Preparedness: ensure availability by actively pushing microservices to fail in real time Monitoring: learn how to monitor, log, and display key metrics; establish alerting and on-call procedures Documentation and Understanding: mitigate tradeoffs that come with microservice adoption, including organizational sprawl and technical debt

Top trainer and coach Susan Fowler urges leaders to stop trying to motivate people! It's frustrating for everyone involved, and it just doesn't work. You can't motivate people - not if you want a genuine commitment to excellence from them. Applying recent, often surprising psychological discoveries, she lays out a tested process for helping people motivate themselves, in ways that not only increase productivity and engagement but that also give them a profound sense of purpose and fulfillment. Traditional carrot and stick techniques may result in some temporary gains, Fowler argues, but once the bribe or the threat is gone, people's commitment flags. And these kinds of techniques make people focus more on the reward or the punishment than on their jobs. Her Optimal Motivation process shows leaders how to move people away from dependence on external rewards and how to help them discover how their jobs can meet the deeper psychological needs - for autonomy, connection, and competence - that science tells us result in true, long-lasting motivation. Susan Fowler's book is the groundbreaking answer for leaders who want to "get motivation" right!

This unique, fully photocopiable resource offers guidance and materials to aid those developing multisensory environments - artificially engineered spaces that encourage relaxation, social skills and learning by stimulating the five senses. Particularly useful for those working with people with multiple disabilities, this resource explains the theory underlying multisensory environments, describes the different types, and outlines the practicalities of planning, setting up and equipping a multisensory space. The resource also features useful checklists and tools for creating multisensory experiences in both designed and everyday settings, such as the kitchen, bathroom, garden or beach. Multisensory Environments is published using photocopy-friendly lay-flat binding and is an essential tool for any professional working with individuals with multiple disabilities. It is the perfect complement to Sensory Stimulation: Sensory-Focused Activities for People with Physical and Multiple Disabilities, also authored by Susan Fowler and published by Jessica Kingsley Publishers.

We learn about the world constantly through our senses and by interacting with it. Children explore and play in different environments and in doing so they find out what burns them or hurts them, what can be eaten, which things smell nice and what different sounds signify. This process of exploration and learning continues throughout our lives. Because of physical, sensory or intellectual disabilities many people have not had the same opportunities to explore and interact with their environment. Sensory-focused activities are designed to provide environments in which people with disabilities can have the opportunity to use their senses to learn about and interact more meaningfully with the world. This photocopiable resource provides the reader with a step-by-step approach to organising sensory-focused activities for carers and other professionals working with people with physical, multiple or complex disabilities. Importantly, it also presents information on sensory stimulation within a framework that embraces the person's daily environment. Activity ideas are based around food, drink, personal and household care and crafts and are kept simple so they can be slotted into daily routine with minimum disruption. Assessment forms and checklists will help carers and support staff to monitor and understand their clients' needs and progress.

The standards for usability and interaction design for Web sites and software are well known. While not everyone uses those standards, or uses them correctly, there is a large body of knowledge, best practice, and proven results in those fields, and a good education system for teaching professionals "how to." For the newer field of Web application design, however, designers are forced to reuse the old rules on a new platform. This book provides a roadmap that will allow readers to put complete working applications on the Web, display the results of a process that is running elsewhere, and update a database on a remote server using an Internet rather than a network connection. Web Application Design Handbook describes the essential widgets and development tools that will the lead to the right design solutions for your Web application. Written by designers who have made significant contributions to Web-based application design, it delivers a thorough treatment of the subject for many different kinds of applications, and provides quick reference for designers looking for some fast design solutions and opportunities to enhance the Web application experience. This book adds flavor to the standard Web design genre by juxtaposing Web design with programming for the Web and covers design solutions and concepts, such as intelligent generalization, to help software teams successfully switch from one interface to another.