Tracey A. Swift

Many organisations now use a combination of selection methods to assist selection decisions - but the traditional selection interview still dominates the selection process. However, it appears that few organisations have established standards for selection procedures, with many using a range of selection methods in a very ad hoc fashion. This training pack has been designed to assist managers to review their current approach to interviewing, and to draw on an accumulation of research evidence about interviewing, in determining a corporate policy within their company.

This programme is designed for organizations to teach effective interviewing skills to key members of staff for use in a variety of scenarios from selection to disciplinary interviews. The programme begins with assessing current practice and how to develop a corporate policy. The different types of interviews are covered as well as the issues of ethics and interview bias.