Victoria Roos Olsson

Most leaders believe they have to choose between driving results and supporting their people. Expect a Lot, Care a Lot shows how the best leaders do both at the same time. From the team behind The 7 Habits of Highly Effective People and The 4 Disciplines of Execution, this next-generation leadership framework reveals how high expectations and deep care work together to drive sustained, exceptional resultswithout burnout. Grounded in research across 60 countries and refined through thousands of real-world implementations, the authors introduce six critical practices that consistently move teams into the highest levels of engagement and performance. These six practices show leaders how to: Align purpose and performance so people know what mattersand why Communicate as a coach to unlock ownership and capability Delegate in ways that build capacity, not dependency Use feedback as daily fuel for growth and results Manage energy as a renewable asset, not something to expend Turn 1-on-1s into the engine of trust, clarity, and accountability Practical, repeatable, and grounded in how work actually gets done, each practice translates directly into everyday leadership behavior. Whether you lead a small team or a global organization, Expect a Lot, Care a Lot offers a clear, proven system for driving performance while strengthening the people who make it possible.

Learn how to become a great manager in this Wall Street Journal bestseller from the leadership experts at FranklinCovey. The essential guide when you make the challenging yet rewarding leap to manager. Based on nearly a decade of research on what makes managers successful, Everyone Deserves a Great Manager includes field-tested tips, techniques, and the top advice from hundreds of thousands of managers all over the world. Organized by the four main roles every manager fills, this must-read guide focuses on how to lead yourself, people, teams, and change to success. No matter what your current problem or time constraint, pick up a helpful tip in ten minutes or glean an entire skillset by developing people skills and clarity through straightforward advice. Dive into common managerial tasks like one-on-ones, giving feedback, delegating, hiring, building team culture, and leading remote teams, with useful worksheets and a list of questions for your next interview. An approachable, engaging style using real-world stories, Everyone Deserves a Great Manager provides the blueprint for becoming the great manager every team deserves.