Standard Operating Procedures for Small Business: Leveraging Mobile Devices
David Ward; W. D. Patterson
Createspace Independent Publishing Platform
2018
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This instruction provides small businesses across the globe with an approach to generating standard operating procedures (SOP). Standard operating procedures are used to nail down a process, so it can be repeated consistently, always yielding the intended result for the customer. SOPs are also a key component to a highly reliable, mindful and safe work culture.