Claire L. Felbinger

This first-of-its-kind project documents the contributions of women in public administration. It contains eight research-based case studies on women who have contributed to the field - academics, government managers, and activists. The women profiled are not from a random sample - they were selected based on their contributions to the theory and practice of public service. Each chapter relates the life and work of each subject to the broad issues faced by today's public servants. The result is a book that is both instructive and inspirational, and that should be read by every aspiring public service practitioner.

This first-of-its-kind project documents the contributions of women in public administration. It contains eight research-based case studies on women who have contributed to the field - academics, government managers, and activists. The women profiled are not from a random sample - they were selected based on their contributions to the theory and practice of public service. Each chapter relates the life and work of each subject to the broad issues faced by today's public servants. The result is a book that is both instructive and inspirational, and that should be read by every aspiring public service practitioner.

This text introduces students to the process of program evaluation and the experimental and quasi-experimental approaches to evaluation. The book covers approaches to outcome evaluations, measurement, threats to internal validity, performance measurement, and benchmarking. It also introduces the basic experimental and quasi-experimental designs, presents a published article which uses each design, and offers an explanation and critique of how the authors implemented the design. Stand-alone articles invite students to explain and critique on their own.