David Osborne

Supplementary training for implementing organizational change The Reinventing Government Workbook: Package A: Introducing Frontline Employees to Reinvention provides supplementary training for government employees in the midst of change. Featuring a series of exercises designed to ease transition and facilitate effective change management, this workbook can be an invaluable part of the employee trainer's tool kit. This set includes ten copies of the workbook, helping trainers bring these activities and exercises directly into the classroom.

Although often seen as a rural backwater, Halstead and the villages of the Colne Valley are thriving communities with a colourful history and lively present. This fascinating collection of over 200 old photographs covers nearly 100 years of that history, from the closing decades of the nineteenth century to the late 1960s. During this time industries have changed, shops have come and gone and Halstead has developed into an important commuter town, necessitating many new developments. This comprehensive selection of pictures begins with a tour of Halstead itself, in which views and buildings long gone mix with those which survive to the present day. Next, a group of chapters records the social life of the town, including work, school, sport and special occasions such Coronations and Jubilees. The last chapter explores the villages of the Colne Valley and their inhabitants. This interesting and information compilation uses pictures drawn mainly from the author's own collection. It will doubtless appeal to all those who have fond memories of how Halstead used to be or who wish to learn more about the town's past.

In this user-friAndly set of training materials, David Osborne andVictor Colon Rivera give managers and employees advice on how theycan apply the principles behind the reinvention revolution that ischanging the way government works. Designed for use in federal,state, and local governments, this workbook includes exercises,brain teasers, and discussion items to create an interactive,involving learning environment. The Reinventing Government Workbook is designed to help employeesat all levels understand the basic changes that are taking placeand how they can help contribute. The Reinventing Government Facilitator Guide provides detailed,step-by-step instructions on making the training experiencerewarding and memorable. It includes useful tips on designing thetraining program, instructions on using the workbook exercises,answers to frequently asked questions, and more.

This is the most challenging time for public management that I have seen in my 35 years of public and non-profit service. The ?survivors,' ten years from now, will be working in systems they could not possibly imagine now. They will have gotten there not just by luck, but by the full commitment of all members of their organizations and by dramatically different methods of public engagement. This book is an excellent resource for starting that journey and for assessing the progress of efforts to date.? James Kunde, executive director, Coalition to Improve Management in State and Local GovernmentCreating High-Performance Government Organizations presents practical advice and tools that managers and innovators at every level of government can use in molding their organizations into results-oriented, mission-driven operations. Developed by a top-notch author team under the auspices of The Alliance for Redesigning Government, these recommAndations are rooted in the authors' years of experience in the public and private sectors, and thorough research into the theory and practice of organizational transformation. The more than three dozen cases presented here will help you understand what high-performance organizations are and develop a clearer understanding of the preconditions to major change, the steps essential to getting started, and ways to overcome common roadblocks along the way.

"A landmark in the debate on the future of public policy."—The Washington Post.