Jonathan B. Smith

What's holding your company back from the growth you know is possible? Every entrepreneurial leader eventually hits a ceiling. The skills and grit that fueled your start-up can't carry you through scale-up. Instead of freedom, you feel frustration-people problems, profit pressures, lack of control, or endless firefighting. In Grow , Expert EOS ImplementersⓇ Jonathan B. Smith and Jeanet L. Wade reveal a proven roadmap for breaking through those barriers. Drawing on decades of experience guiding hundreds of leaders, they introduce the Optimize for Growth Model. With this powerful tool, learn how to establish: A Company Operating System to create clarity, accountability, and traction A Community of Peers to provide perspective, wisdom, and support A Coach to challenge and develop your leadership capabilities When these three elements work together, growth accelerates-and not just in revenue. You'll gain freedom of time, stronger teams, and the ability to focus on what matters most. Packed with real-world case studies, practical tools, and inspiring success stories, Grow will help you transform from an overwhelmed founder into a confident, capable leader of a thriving, self-managing company. It's time to stop hitting the ceiling. It's time to optimize for growth.

What's holding your company back from the growth you know is possible? Every entrepreneurial leader eventually hits a ceiling. The skills and grit that fueled your start-up can't carry you through scale-up. Instead of freedom, you feel frustration-people problems, profit pressures, lack of control, or endless firefighting. In Grow , Expert EOS ImplementersⓇ Jonathan B. Smith and Jeanet L. Wade reveal a proven roadmap for breaking through those barriers. Drawing on decades of experience guiding hundreds of leaders, they introduce the Optimize for Growth Model. With this powerful tool, learn how to establish: A Company Operating System to create clarity, accountability, and traction A Community of Peers to provide perspective, wisdom, and support A Coach to challenge and develop your leadership capabilities When these three elements work together, growth accelerates-and not just in revenue. You'll gain freedom of time, stronger teams, and the ability to focus on what matters most. Packed with real-world case studies, practical tools, and inspiring success stories, Grow will help you transform from an overwhelmed founder into a confident, capable leader of a thriving, self-managing company. It's time to stop hitting the ceiling. It's time to optimize for growth.

'Fight Less, Win More is a massively useful book for just about anyone who has to deal with the desires, foibles, and idiosyncrasies of other human beings.' — Daniel Pink, #1 New York Times bestselling author of To Sell Is Human, Drive, and The Power of Regret Your handbook for mastering the negotiating skills in the multimillion-copy bestseller Never Split the Difference. You're in a negotiation right now. In fact, you've been negotiating all day. That email to your boss? Negotiation. That conversation with your teenager? Negotiation. That interaction with the barista who made your morning coffee? Negotiation too. Most people don't realise they're negotiating until it's too late - until they've already lost ground, damaged relationships, or walked away empty-handed. But what if you could transform every interaction into an opportunity to get what you want while making others feel valued? In this groundbreaking follow-up to the global bestseller Never Split the Difference, negotiation experts Jonathan B. Smith and Derek Gaunt reveal the missing piece that's been holding you back: a practical handbook for applying Tactical Empathy - the ability to understand and influence people at a level they don’t even realise - to every sensitive conversation in your life. Discover how to: Begin disarming defences by making your counterpart feel genuinely understood. Acquire critical information by mastering the 5 Levels of Listening that uncover hidden motivations Spot game-changing 'Black Swans' that swing seemingly impossible negotiations to your advantage Defuse tension and navigate high-pressure situations with confidence using the Core Four skills Get more of what you want without burning bridges or compromising your integrity Forged in high-stakes hostage crises and refined in thousands of business negotiations, these field-tested techniques aren't based on academic theory — they're proven methods that work when the pressure is on. This book isn’t about tricks or manipulative tactics or winning at all costs. It's about a fundamental shift in how you approach human interaction: It's not about you — it's about them. When you master this mindset and the practical skills that flow from it, you'll transform not just your negotiations but your entire life. You'll resolve conflicts faster, build stronger relationships, and achieve outcomes you never thought possible. Inside you'll find: Real-world case studies showing how these skills work in everyday situations Step-by-step guidance for implementing each technique Low-stakes practice exercises to build your confidence Actionable strategies for identifying and overcoming common negotiation traps Stop leaving money on the table. Stop enduring unnecessary conflict. Stop accepting less than you deserve. This isn't just another business book—it's the missing manual for every negotiation in your life. Get your copy of Fight Less, Win More today and start turning every conversation into a path to success.

Most people don't realise they're negotiating until it's too late - until they've already lost ground, damaged relationships, or walked away empty-handed. But what if you could transform every interaction into an opportunity to get what you want while making others feel valued? Fight Less, Win More offers an armoury of negotiation techniques and approaches that are both superbly practical and brilliantly effective. All have been exhaustively tried and tested in situations that range from high-stakes hostage crises to everyday business conversations. All are underpinned by the groundbreaking notion of Tactical Empathy: a means of understanding the motivations and preoccupations of others so that you can engage with them more effectively. Whether you’re negotiating a deal, seeking to defuse tension at work, or even trying to persuade a recalcitrant teenager, Fight Less, Win More will help you resolve conflicts faster, build stronger relationships – and achieve outcomes you never thought possible.

"Fight Less, Win More is a massively useful book for just about anyone who has to deal with the desires, foibles, and idiosyncrasies of other human beings." --Daniel Pink, #1 New York Times bestselling author of To Sell Is Human, Drive, and The Power of Regret Your handbook for mastering the negotiating skills in the multimillion-copy bestseller Never Split the Difference. You're in a negotiation right now. In fact, you've been negotiating all day. That email to your boss? Negotiation. That conversation with your teenager? Negotiation. That interaction with the barista who made your morning coffee? Negotiation too. Most people don't realize they're negotiating until it's too late--until they've already lost ground, damaged relationships, or walked away empty-handed. But what if you could transform every interaction into an opportunity to get what you want while making others feel valued? In this groundbreaking follow-up to the global bestseller Never Split the Difference, negotiation experts Jonathan B. Smith and Derek Gaunt reveal the missing piece that's been holding you back: a practical handbook for applying Tactical Empathy--the ability to understand and influence people at a level they don't even realize--to every sensitive conversation in your life. Discover how to: Begin disarming defenses by making your counterpart feel genuinely understood. Acquire critical information by mastering the 5 Levels of Listening that uncover hidden motivations Spot game-changing "Black Swans" that swing seemingly impossible negotiations to your advantage Defuse tension and navigate high-pressure situations with confidence using the Core Four skills Get more of what you want without burning bridges or compromising your integrity Forged in high-stakes hostage crises and refined in thousands of business negotiations, these field-tested techniques aren't based on academic theory--they're proven methods that work when the pressure is on. This book isn't about tricks or manipulative tactics or winning at all costs. It's about a fundamental shift in how you approach human interaction: It's not about you--it's about them. When you master this mindset and the practical skills that flow from it, you'll transform not just your negotiations but your entire life. You'll resolve conflicts faster, build stronger relationships, and achieve outcomes you never thought possible. Inside you'll find: Real-world case studies showing how these skills work in everyday situations Step-by-step guidance for implementing each technique Low-stakes practice exercises to build your confidence Actionable strategies for identifying and overcoming common negotiation traps Stop leaving money on the table. Stop enduring unnecessary conflict. Stop accepting less than you deserve. This isn't just another business book--it's the missing manual for every negotiation in your life. Get your copy of Fight Less, Win More today and start turning every conversation into a path to success.

As the CEO of a small business, you know what it means to hit the ceiling. Business leaders often struggle with four primary barriers to growth: people, profit, control, and traction. The heroic efforts you relied on to build your business from the ground up, aren't adequate to take it to the next level. What you need are the three essential resources in the Optimize for Growth Model: -A business operating system helps CEOs articulate a shared vision and build the organization, process, accountability and productivity to achieve their goals. -A peer advisory network provides valuable insights and advice from other leaders who share their experiences in a trusted and confidential setting to leverage the wisdom of the group. -A business coach keeps the CEO accountable and acts as a necessary sounding board and advisor to shape key leadership skills. In his work with growing organizations in all industries, Jonathan B. Smith has helped executives implement the Optimize for Growth Model to foster their success. The book features stories of CEOs from various industries plus Jonathan's own experience building an INC 500 company. Every business owner eventually stalls on the road to growth. CEOs who bring in the right resources can make the difference between staying stuck and catapulting the organization to greater profits, productivity, and traction. The Optimize for Growth Model provides the framework to scale up. Are you ready to optimize for growth? Take our assessment at ChiefOptimizer.com/assessment.