Paul Kusserow

Expert review of how the antiquated United States healthcare system is transforming The Coming Healthcare Revolution: The 10 Forces that Will Cure America's Health Crisis identifies and describes five top-down macro forces and five bottom-up market forces that have sufficient strength to transform the U. S. healthcare industry from the outside-in. The powerful macro forces are demographic determinants, funding fatigue, chronic pandemics, technological imperatives, and pro-consumer/market reforms. The equally powerful market forces are whole health, care redesign, care migration, aggregators' advantage, and empowered caregivers. Written by David Johnson and Paul Kusserow, professional healthcare advisors operating at the intersection of healthcare economics, policy, strategy, and capital formation, this book provides expert insight on how the U. S. healthcare system is becoming cheaper, better, more balanced between prevention and treatment, easier to access, and more empowering for both frontline caregivers and consumers. In this book, readers will learn about: Factors leading to rising healthcare costs, including an aging population, perverse economic incentives, armies of middlemen, and expensive breakthrough therapiesU. S. healthcare in comparison to other high-income countries—twice as expensive per-capita, and inferior in terms of health status metricsSimilarities between the U. S. automobile industry crisis in the 1980s and today's adapt-or-die situation for healthcare providers and suppliersHow the healthcare industry is reorganizing to decentralize delivery of whole-person health in ways that will improve health outcomes and overall societal health The Coming Healthcare Revolution is a must-read for professionals and organizations seeking to understand and react to the paradigm-shifting forces revolutionizing the healthcare ecosystem.

An extraordinary business turnaround delivers actionable strategies for driving profit and growth in organizations in healthcare and beyond. When Paul Kusserow began consulting for Amedisys, the home healthcare company was on the brink of collapse. Its stock had fallen to less than $11 per share, and it had to borrow money to pay a massive government fine. Six months later, Kusserow became its CEO. Under his leadership, Amedisys dramatically improved operations, increased its market capitalization by over tenfold, and took its place among the country’s top home care and hospice businesses. In this inspiring in-depth case study, Kusserow explains how he achieved this stunning turnaround. In the process, he provides invaluable insights and lessons that you can use to breathe new life into your organization. Unlocking unrealized human potential that already exists within your company has the highest return of any and all strategic investments. Kusserow reveals the two key principles he relied on to turbocharge Amedisys’s human capital. First, recommitting the company to its core mission of caring for its patients. This moral imperative provides clarity and improves real-time decision-making. Second, and of equal importance, applying a Golden Rule managerial model. Treating employees well and listening intently to their observations and advice empowers them to go the extra mile for customers. These twin governing principles were essential to improving care quality and outcomes, retaining and attracting staff, and enhancing organizational performance and profitability. Under Kusserow’s leadership, Amedisys reimagined and redefined the home care industry. Its people powered its transformation. Kusserow details the life and leadership lessons he’s acquired through a diverse and sometimes tumultuous career. They provide the foundation for his four-stage framework—turnaround, stability, growth, and transformation—which enabled Amedisys to become the nation’s leading and most innovative home care company. It’s a proven framework that applies to business turnarounds in any industry.