Peter J. Makin

Problems with costs, quality, productivity and attendance, primarily stem from bad behavioural patterns encouraged within the organization. To prevent and manage these problems, a behavioural approach to managing people is often the most effective. This dynamic textbook illustrates how behaviour analysis theory can be used to alter how people behave in the workplace. It takes a highly practical look at management strategies, showing how managers can identify, measure and analyze undesirable behaviour. Using real life case study examples to show the implementation of effective change strategies, the authors investigate a range of situations from behavioural self-management, to changing the behaviour of large groups. Topics covered include:history of behavioural theory and psychologytraditional approaches to managementself-managementmanaging groupsorganizational level management. Providing a theoretically grounded yet highly practical perspective, this significant textbook is an essential purchase for all those seeking to understand how to manage people and organizations more effectively.

Problems with costs, quality, productivity and attendance, primarily stem from bad behavioural patterns encouraged within the organization. To prevent and manage these problems, a behavioural approach to managing people is often the most effective. This dynamic textbook illustrates how behaviour analysis theory can be used to alter how people behave in the workplace. It takes a highly practical look at management strategies, showing how managers can identify, measure and analyze undesirable behaviour. Using real life case study examples to show the implementation of effective change strategies, the authors investigate a range of situations from behavioural self-management, to changing the behaviour of large groups. Topics covered include:history of behavioural theory and psychologytraditional approaches to managementself-managementmanaging groupsorganizational level management. Providing a theoretically grounded yet highly practical perspective, this significant textbook is an essential purchase for all those seeking to understand how to manage people and organizations more effectively.

Contracts in employment are of two kinds: the formal, written contract and the equally important, informal and unwritten psychological contract—how people think they should be treated. Both involve rights, obligations and expectations on the part of the employer and the employee, and a breach in one can have important effects on the other. For example, how people feel they are being treated by the organization can affect their perception of their levels of pay. Organizations and the Psychological Contract has two main aims in exploring these issues: to act as a handbook for practicing managers, and as a basic text in management courses. Organizations and the Psychological Contract has two main aims in exploring these issues in the organizational context: to act as a handbook for practicing managers, and as a basic text in management courses. Relevant theories are explained and developed using practical examples, self-assessment exercises, and case studies. This is a revised and much expanded version of Managing People at Work, with the addition of chapters on Selection and Career Development, Understanding and Coping with Change, Empowerment and Self-Management, and the Behavioural Approach to Motivation. As well as undertaking research into many aspects of organizational life, the authors have many years' experience as consultants, acting for industrial and commercial organizations in all sectors of the economy.

Managing People at Work is a comprehensive guide to the latest theory and research in the area of industrial and organizational psychology. Written for managers as well as business students, it presents easily understood concepts without using technical business jargon. The book focuses on both day-to-day and strategic problems in areas such as management styles, group decision making and organizational change. Information is enhanced with case studies, questionnaires, and exercises throughout the book. HR Magazine Managing People at Work is both a practical guide for managers and a valuable introduction to management issues for students in business, professional, and technical programs. Comprehensive in scope but easily accessible to a wide audience, the volume distills the latest theory and research in industrial and organizational psychology, presenting workable concepts and techniques with a minimum of jargon. The authors place particular emphasis on helping managers deal successfully with day-to-day and strategic problems in the workplace, examining issues such as appropriate management styles, group decision-making, organizational change, and more. Exercises, case studies, and questionnaires are included throughout to help managers further develop their skills. Divided into three principal parts, the volume moves from the micro aspects of managing people to the macro or organizational aspects of people management. In the first section, the authors concentrate on dealing with individuals by exploring personality and individual differences, motivation, leadership potential, and management styles. Part Two focuses on people working in groups and addresses questions about the differences between group and individual decision making, the effects of group decision making processes on individual motivation, the causes of intergroup conflict, and the ways in which conflict can be minimized. Organizational problems and the effects of organizational change are treated in Part Three, while a final chapter considers an important, yet usually neglected aspect of management: how to manage your boss. Numerous explanatory figures and tables accompany the text.