Linus Chow

The Art of Business Process ManagementThis book goes to the heart of what is driving interest in BPM today - the ability to improve and automate how we manage both our business processes and the information that supports them. The authors discuss the impact of new technologies, the mandate for greater transparency and how the ongoing aftershocks of globalization have collectively impacted predictability within the business enterprise. BPM Strategy and Real-World ExecutionBPM is essential to a company's survival in today's hyper-speed business environment. The goal of The Art of BPM is to help empower enterprises to compete at the highest level in any marketplace. This book also provides compelling award-wining case studies written by those who have been through the full BPM experience and describe the skills involved to generate successful ROIs and competitive advantages gained.

Delivering Competitive Advantage Through BPM Real-World Business Process Management Some organizations significantly outperform others in their industry. They become more agile by adopting smarter work practices and transforming their business processes to be more dynamic, collaborative, and connected. Often, the business processes themselves create competitive advantage. Increased revenue at reduced cost makes more money for a very effective business. Changing market opportunities, customer demands, new technology and calls for cost reduction can make it seem impossible to keep operational chaos at bay. Competitive advantage is gained when companies reduce operational risk by making sure that internal guidelines and external regulatory requirements are fulfilled. Companies thus offer customers a faster, more accurate and consistent service. Award-Winning, Real-World Case Studies The companies whose award-winning case studies are featured in this book have proven excellence in their creative and successful deployment of advanced and business process management concepts. The positive impact to their corporations includes increased revenues, more productive and satisfied employees, product enhancements, better customer service and quality improvements. Read these detailed case studies to find out how these winners moved the competitive goalposts for their industry.

Delivering BPM ExcellenceBusiness Process Management in PracticeAward-winning, real-world case studies in Business Process ManagementNow in their 19th year, the Global Awards for Excellence in BPM and Workflow recognize organizations that excel in implementing innovative Workflow and Business Process Management solutions to meet strategic business objectives. The companies whose case studies are featured in this book have proven excellence in their creative and successful deployment of advanced and business process management concepts. The positive impact to their corporations includes increased revenues, more productive and satisfied employees, product enhancements, better customer service and quality improvements